Certified Roofers
Certified Roofers | Roof Repair | Roofing | Thorn Hill
When storms sweep through Thorn Hill and shingles scatter across the lawn, homeowners turn to HEP’s certified roofers for trustworthy roof repair that lasts. Our local, factory-trained team arrives promptly, performs a thorough inspection, and explains every option in clear, honest terms—no hidden fees, no hard-sell tactics. From replacing a few damaged shingles to sealing leaky valleys or installing fresh decking, we use premium materials backed by industry-leading warranties, all while treating your property with the respect it deserves.
Every roof tells a story, and we make sure yours ends with a watertight, wind-resistant finish. HEP’s pros handle insurance claims, offer convenient financing, and keep you informed at every step, so the only surprise you’ll feel is relief. Reach out today; let Thorn Hill’s most trusted team restore your peace of mind with expert roof repair done right the first time.
FAQs
How can I tell whether my Thorn Hill roof needs a simple repair or a full replacement?
A thorough inspection is the first step. Our certified Thorn Hill roofers look for missing or curling shingles, soft or sagging decking, leaking in the attic, granule loss, and the overall age of the roof. If damage is confined to a small area and the rest of the roof is structurally sound, a repair is usually sufficient. However, widespread shingle deterioration, multiple leaks, or a roof that is 20–25 years old often makes replacement more cost-effective long-term. We supply a free, no-obligation assessment so you know exactly where you stand.
Are your Thorn Hill roofing technicians fully certified and insured?
Yes. Every crew member holds manufacturer-approved installation certifications (such as GAF or CertainTeed) and has completed Working at Heights and WHMIS safety training. Our company carries $2 million in liability insurance and full WSIB/worker’s compensation coverage. Proof of certification and insurance is provided before work begins, giving you peace of mind that your home and our installers are protected.
Which roofing materials do you repair or install in Thorn Hill?
We service and install architectural asphalt shingles, designer shingles, metal roofing (standing-seam and stone-coated steel), flat-roof membranes (TPO, EPDM, modified bitumen), cedar shakes, and synthetic slate. Because our roofers are factory trained, repairs use manufacturer-approved techniques and genuine matching components, ensuring your warranty remains intact and the repaired area blends seamlessly with the existing roof.
How fast can you handle emergency roof leaks in Thorn Hill?
We maintain a dedicated standby crew for Thorn Hill and neighbouring communities. For active leaks, we aim to arrive on-site within 2–4 hours of your call, even after normal business hours. The team will install temporary tarping to stop water intrusion, then schedule permanent repairs once weather permits and materials are ready. Early intervention prevents costly interior damage and mould growth.
What steps are involved in your standard roof repair process?
1. Free inspection and photo-documented report. 2. Clear, written quote detailing scope, materials, timeline, and warranty. 3. Permit acquisition (if required) and material staging. 4. Protective tarps laid over landscaping and walkways. 5. Removal of damaged shingles or membrane, replacement of compromised decking, installation of new underlayment/ice shield, and precise shingle or panel matching. 6. Ventilation check and correction to prolong roof life. 7. Magnetic sweep for nails and full site cleanup. 8. Final walk-through with the homeowner and delivery of a written labour warranty.
Do you offer warranties and assistance with insurance claims for roof repairs?
Absolutely. All repairs come with a minimum 5-year workmanship warranty, and any new materials keep their full manufacturer warranty—up to 50 years for some products. If your damage is storm-related, we can meet with your adjuster, supply documentation, and negotiate the scope of work to ensure you receive a fair settlement. Most of our customers pay only their deductible for covered events.