Storm-damage Specialists
Storm-damage Specialists | Storm Damage Restoration | Roofing | Ten Mile
When a surprise squall rips across Ten Mile, HEP’s storm-damage specialists are on call to secure your roof, document every shingle lost, and guide you through stress-free insurance claims. We arrive fast, tarp what needs tarping, and deploy precision repairs that bring your home back to code and back to comfort—often in a single visit. Neighbors know us for straight talk, fair pricing, and cleanup so thorough you’ll never guess we were there.
From emergency tarping to full roof replacements, our crew treats every project as a promise kept. Whether hail has pockmarked your shingles or high winds have peeled them away, we deliver top-quality storm damage restoration that stands up to the next Tennessee tempest and looks great doing it. Call today, and reclaim the calm after the storm.
FAQs
What should I do immediately after a storm damages my roof in Ten Mile?
Safety comes first—stay clear of downed power lines, loose shingles, or structural hazards. Once you are safe, take photos or video of the affected areas from the ground; these images will help with any insurance claim. Next, call our Ten Mile storm-damage response line—available 24/7. We will schedule an emergency tarp or shrink-wrap installation to prevent further water intrusion, perform a free damage assessment, and guide you through the next steps for insurance and repairs.
How can I tell if my roof has hidden storm damage?
Wind, hail, and driving rain often leave damage that is invisible from the ground. Look for indirect signs such as granules collecting in gutters, water stains on ceilings, unexplained spikes in energy bills, or pieces of shingle in the yard. Because hidden leaks can lead to mold and structural rot, we recommend a professional inspection after any major storm in the Ten Mile area. Our technicians use drones, moisture meters, and infrared cameras to detect problems the eye can’t see.
Will my homeowners insurance cover roof storm damage repairs?
Most standard homeowners policies in Tennessee cover sudden and accidental storm damage—including wind, hail, and fallen tree limbs—minus your deductible. Coverage can vary, however, based on policy age, exclusions, and roof depreciation clauses. After our inspection we’ll provide a detailed report and photo documentation tailored to the insurer ’s format. We can even meet the adjuster on-site to ensure all legitimate damage is noted, helping you maximize your claim and minimize out-of-pocket costs.
How quickly can your Ten Mile storm-damage specialists respond and restore my roof?
We maintain on-call crews year-round and can usually arrive anywhere in Ten Mile or neighboring communities within 2–4 hours of your call for emergency tarping. Full restoration timelines depend on material availability and permit approvals, but most asphalt-shingle roof replacements are completed within 1–3 days once the claim is approved. Throughout the process you’ll receive daily progress updates and a dedicated project manager you can reach by phone or text.
What materials and methods do you use to ensure my restored roof can withstand future storms?
We install impact-rated shingles tested to resist up to 130 mph winds and UL 2218 Class 4 hail impacts. Underlayment options include synthetic water-shedding membranes and ice-and-water shield at critical valleys and eaves. All flashing is upgraded to corrosion-resistant aluminum or copper, and we secure shingles with six-nail patterns and ring-shank fasteners as recommended for the East Tennessee wind zone. Every job is inspected to meet or exceed International Residential Code (IRC) and manufacturer specifications, which preserves your new roof’s full warranty.
Do you help with the paperwork and communication with the insurance adjuster?
Absolutely. Storm-related claims involve specific documentation—scope sheets, Xactimate estimates, code-upgrade line items, and photo logs. Our experienced claims specialists handle this paperwork for you, submit it directly to your insurer, and coordinate any supplement requests. We also attend the on-site adjuster meeting to advocate for the true scope of repairs, ensuring you receive fair coverage for decking, ventilation, gutters, and any interior water damage tied to the roof failure.