Manufacturer-certified Installers
Manufacturer-certified Installers | Roofing Done Right | Roofing | Ten Mile
When storms roll through Ten Mile, homeowners call on HEP’s manufacturer-certified installers to protect what matters most. Our team is rigorously trained by top shingle and metal roofing brands, so every nail, vent, and flashing is placed according to exact factory specifications. That means you enjoy warranties that actually hold up, curb appeal that turns heads, and energy efficiency that keeps bills in check—all delivered with friendly, small-town service.
From the first inspection to the final walk-through, we refuse to cut corners because we believe in one simple promise: roofing done right. Choose HEP and relax knowing your new roof is crafted to endure Tennessee’s toughest weather while adding lasting value to your home.
FAQs
What does it mean to be a manufacturer-certified roofing installer?
A manufacturer-certified installer has completed factory training, passed workmanship audits, and met strict insurance and licensing requirements set by the shingle or metal-panel manufacturer. Certification proves we understand the product’s engineering, follow the brand’s installation specifications exactly, and can register enhanced warranty coverage on your behalf.
Why is hiring a manufacturer-certified installer important for my Ten Mile home?
Certified installers reduce the risk of leaks, voided warranties, and premature roof failure. Because Ten Mile’s humid summers and occasional high-wind storms put extra stress on roofing systems, having a crew that knows the manufacturer’s fastening patterns, ventilation requirements, and underlayment choices protects your home and maximizes the roof’s life expectancy.
What roofing materials and brands are your team certified to install?
We hold certifications with GAF (Master Elite), CertainTeed (ShingleMaster), Owens Corning (Preferred Contractor), and Drexel Metals for standing-seam panels. This allows us to offer asphalt shingles, architectural shingles, designer shingles, and premium metal systems—all installed to factory specs.
How does manufacturer certification affect my roof warranty?
When a certified contractor installs your roof, you become eligible for extended non-prorated warranties—up to 50 years on materials and 25 years on workmanship—directly from the manufacturer. If a non-certified roofer installs the same product, the warranty can drop to as little as 10 years and may not cover labor at all.
What is your installation process for ensuring “Roofing Done Right” in Ten Mile?
1) Free on-site assessment and detailed written estimate. 2) Pre-job meeting to review ventilation, decking repairs, and color selections. 3) Tear-off down to clean decking, followed by manufacturer-approved underlayments and flashing. 4) Certified shingle or panel installation with real-time quality checks. 5) Magnetic cleanup and final inspection with the homeowner. 6) Registration of the enhanced warranty with the manufacturer.
Do you offer inspections and maintenance after installation, and how do they keep my certified warranty valid?
Yes. We include a complimentary 1-year and 5-year inspection to document that the roof remains defect-free. Optional annual maintenance—clearing debris, resealing flashings, and checking fastener torque—keeps your system performing and satisfies most manufacturers’ requirements for ongoing warranty protection.