Industry-leading Warranties
Industry-leading Warranties | Roof Repair | Roofing | Tellico Plains
When the unexpected strikes your roof in Tellico Plains, HEP is the calm after the storm. Our craftsmen combine decades of local know-how with cutting-edge materials to deliver roof repair that stands the test of time—and then some. Thanks to our industry-leading warranties, you enjoy peace of mind long after the last shingle is nailed down; if something does go wrong, we’re on it fast, no loopholes, no hassles.
From small leaks to full-scale storm damage, every project receives the same meticulous attention and transparent communication. We photograph each phase, keep your property spotless, and finish on schedule, all while making sure you understand how our warranties keep future worries at bay. Choose HEP for roof repair in Tellico Plains and discover how secure, stress-free service can feel.
FAQs
What types of industry-leading warranties do you offer on new roof installations in Tellico Plains?
We provide a dual-layer warranty for every new roof. First, you receive the manufacturer’s limited lifetime warranty on shingles or metal panels, which covers defects in materials. Second, our own 10-year workmanship warranty guarantees that any installation-related issues—such as flashing leaks, improper ventilation, or fastener problems—will be repaired at no cost to you. Together, these warranties give homeowners in Tellico Plains comprehensive protection that surpasses typical 3- to 5-year workmanship guarantees offered by many competitors.
Does your workmanship warranty also apply to roof repairs, or only to full replacements?
Yes, our workmanship warranty applies to qualifying roof repairs as well. For minor repairs, we provide a 2-year labor warranty, while major repairs that involve structural decking or large-area shingle replacement come with a 5-year labor warranty. This means if a repair we performed fails because of installation error within the warranty period, we will fix it free of charge—no hidden service fees or trip charges.
How do manufacturer warranties work if I sell my home in Tellico Plains?
Most premium shingle and metal manufacturers allow the limited lifetime material warranty to be transferred once within the first 10 years. We handle all the paperwork and documentation so you can pass that protection to the new homeowner. This transferable warranty often increases your home’s resale value because buyers gain confidence knowing the roof is still covered.
What voids a roofing warranty, and how can I avoid it?
Common warranty-voiding issues include improper installation, using non-approved accessories, inadequate attic ventilation, and failure to perform routine maintenance. By hiring a certified installer like us, using manufacturer-approved underlayments and components, and scheduling an annual inspection (which we offer for free), you ensure your roof stays compliant with both material and workmanship warranty terms.
How quickly can I get service if I have a warranty claim or an emergency leak?
We prioritize warranty calls and emergency leaks. For active leaks, we guarantee a technician on-site within 24 hours in the Tellico Plains area—often the same day. For non-emergency warranty concerns, we schedule an inspection within 3 business days and provide a written resolution plan within 48 hours of the inspection.
Are your warranties registered automatically, or do I need to fill out extra forms?
We register all manufacturer warranties on your behalf immediately after final payment and inspection. You will receive an email and mailed packet containing the registration confirmation, warranty numbers, and clear instructions on coverage details. For our workmanship warranty, your signed contract serves as the certificate, and we store a digital copy in our secure cloud database for quick retrieval if you ever need service.