Insurance Claim
Insurance Claim | Roof Inspections | Roofing | Tellico Plains
When storms sweep across Tellico Plains, HEP is the team locals call first. Our certified specialists arrive fast, document every shingle, and turn detailed roof inspections into airtight insurance claims that protect your budget as well as your home. From drone imagery to moisture-mapping, we gather the proof adjusters need, then guide you step-by-step through the paperwork so you never feel stranded in fine print.
Because we’re rooted in East Tennessee, we understand both the climate and the carriers. That insider knowledge lets us negotiate fair settlements, schedule repairs, and restore your roof with minimal disruption to your day. Whether you own a lakeside cabin or a Main Street storefront, trust HEP to make the whole process clear, honest, and unexpectedly easy—starting with thorough roof inspections you can rely on.
FAQs
What does an insurance-claim roof inspection in Tellico Plains include?
Our licensed inspector will climb onto every slope of your roof, photograph shingles, flashing, vents, decking, and gutters, and log any hail bruising, wind-lifted tabs, missing shingles, or impact to soft metals. We also check attic decking for moisture stains and measure all damaged areas so the insurance adjuster has exact quantities. A written condition report, photo packet, and repair estimate are delivered within 24 hours.
How soon after a storm should I schedule a roof inspection?
Ideally within 72 hours. Tellico Plains often sees fast-moving summer hail and winter ice storms; prompt documentation prevents additional leaks and shows the insurer that damage is storm-related, not caused by neglect. If you call the same day, we can install temporary tarps to stop active leaking while your claim is processed.
Will you meet with my insurance adjuster on-site?
Yes. We coordinate the adjuster appointment, supply our inspection photos in advance, and walk the roof with them to point out damage they might miss. Having a contractor advocate on-site greatly increases the chance that all legitimate storm damage—shingles, felt, flashing, gutters, and interior staining—gets included in the carrier’s scope of loss.
Do you charge for roof inspections in Tellico Plains?
No. Storm-damage inspections and insurance claim consultations are 100 % free for property owners in Monroe and surrounding counties. If the carrier approves the claim and you hire us for the repairs, we are compensated by the insurance proceeds. If no damage is found, you owe nothing.
What happens if my insurance company initially denies the claim?
Denials happen, but they are not always final. We can request a reinspect, submit a detailed rebuttal with our photos and industry guidelines, or involve a licensed public adjuster. Many denials are reversed when additional evidence or a second set of eyes shows legitimate hail or wind damage under the policy’s peril coverage.
How long does the entire inspection and claim process take?
The on-site inspection takes about 45–60 minutes. We upload the report the same day. Most Tellico Plains homeowners receive the adjuster’s decision within 7–14 days, and we can usually schedule roof replacement or repairs within two weeks of approval. From first call to completed roof, the average timeline is 3–5 weeks, weather permitting.