Lifetime Material Warranties
Lifetime Material Warranties | Metal Roofing | Roofing | Tellico Plains
In the rolling foothills of Tellico Plains, your home deserves a roof as enduring as the landscape. HEP’s lifetime material warranties let you invest in metal roofing with total confidence, knowing every panel, fastener, and trim piece is protected for as long as you own your home. Our locally based crews combine meticulous craftsmanship with top-tier products, creating a barrier that laughs off high winds, driving rain, and the summer sun while adding a crisp, modern look to cabins, cottages, and farmhouses alike.
Beyond rugged good looks, metal roofing from HEP delivers measurable value year after year. Superior reflectivity can cut cooling costs, non-combustible steel boosts fire resistance, and recycled content keeps your project eco-friendly. Should you ever decide to sell, the fully transferable warranty becomes an instant selling point—proof that your roof is ready for decades of worry-free performance. Choose HEP, and let Tellico Plains’ most trusted roofers secure your home with strength that lasts a lifetime.
FAQs
What exactly does the lifetime material warranty on your metal roofs cover?
Our lifetime material warranty guarantees that the factory-coated steel panels, trim, and matching accessories will remain free from manufacturing defects such as cracking, peeling, excessive fading, and rust perforation for as long as the original property owner owns the home or building in Tellico Plains. If a warranted defect occurs, the manufacturer will supply replacement panels or coating materials at no cost, subject to the terms of the warranty.
Is the lifetime material warranty transferable if I sell my Tellico Plains property?
Yes. Our warranty is fully transferable one time within the first 10 years after installation. When you sell your property, you simply fill out a transfer form and submit it to the manufacturer within 60 days of closing. The new owner receives continued coverage for the remaining balance of a 40-year prorated period from the original installation date.
How does the Tellico Plains climate impact the performance of a metal roof under warranty?
Tellico Plains experiences hot, humid summers, occasional hail, heavy rains, and the possibility of high winds in winter. Our high-quality, 26- or 24-gauge steel panels are engineered with Kynar 500®/Hylar 5000® PVDF coatings that resist UV fade, chalking, and corrosion even in high humidity. They carry a Class 4 impact rating for hail and are rated to withstand winds up to 140 mph, all of which are covered performance areas under the lifetime material warranty.
What maintenance do I need to perform to keep my lifetime warranty valid?
Metal roofs are low-maintenance, but the warranty requires simple care: (1) Inspect the roof annually and after major storms; (2) Keep gutters, valleys, and panel surfaces clear of leaves or debris; (3) Avoid allowing dissimilar metals (copper, lead, pressure-treated lumber) to remain in contact with the panels; (4) Clean the surface with mild detergent and water if mildew or dirt accumulates. No harsh chemicals or abrasive tools should be used, and any penetration or add-on (satellite dish, solar mount) must be flashed according to manufacturer guidelines.
Does the lifetime material warranty also cover workmanship or installation errors?
Material and workmanship are covered by separate warranties. The manufacturer backs the material for life; our Tellico Plains installation crew provides a robust 10-year labor and workmanship warranty that protects against leaks or issues caused by installation errors. If a problem arises due to workmanship within that period, we will repair or replace the affected area at no cost. Both warranties work together to provide comprehensive protection.
What is the claims process if I need to use the lifetime material warranty?
Contact our office as soon as you notice an issue. We will schedule an on-site inspection to confirm whether the problem falls under the material warranty. If it does, we submit a claim with the manufacturer, including photos, a description of the defect, and proof of purchase. The manufacturer typically approves valid claims within 2–4 weeks. Replacement materials are shipped directly to our warehouse, and we coordinate installation at no charge for the covered items. Transportation and labor related to non-covered repairs (e.g., damage from falling trees) are the owner’s responsibility, but we’ll provide an estimate if needed.