Lifetime Workmanship Warranties
Lifetime Workmanship Warranties | Gutter Replacements | Roofing | Tellico Plains
From historic farmhouses along the Cherohala Skyway to modern cabins tucked beside the Tellico River, homeowners throughout Tellico Plains trust HEP when it’s time for roof and gutter replacements. Our factory-trained crews install premium materials with meticulous care, then back every project with a Lifetime Workmanship Warranty that’s as enduring as the mountains around us. That means if a shingle loosens or a downspout drips because of installation error, we’ll fix it—free—today, tomorrow, or decades down the road.
Choose HEP and enjoy transparent estimates, tidy job sites, and the assurance that one local team handles everything from decking repair to seamless aluminum gutters color-matched to your siding. Rain or shine, we keep water where it belongs and provide the peace of mind only a true lifetime promise can deliver. Reach out now and see why Tellico Plains calls HEP for roofing excellence that lasts.
FAQs
What does a lifetime workmanship warranty cover for roofing and gutter replacements in Tellico Plains?
Our lifetime workmanship warranty covers any installation or craftsmanship errors made during the roof or gutter replacement. This includes issues such as loose or improperly fastened shingles, faulty flashing, poor gutter pitch, and leaks caused by workmanship defects. If a problem arises due to the way we installed your roof or gutters, we will repair it at no cost for as long as you own the home.
How long is “lifetime” for the workmanship warranty in Tennessee?
“Lifetime” refers to the period you, the original purchaser, own and occupy the property in Tellico Plains. If you remain the homeowner for 5, 15, or 35 years, the workmanship warranty stays in effect that entire time. If the home is sold, the warranty can be transferred once within the first 10 years of the installation (see the next FAQ for details).
Is the workmanship warranty transferable to a new homeowner?
Yes. You may transfer the warranty one time within the first 10 years after installation. To complete the transfer, the new homeowner must notify us in writing within 60 days of closing and pay a modest administrative fee. After transfer, coverage continues for the remainder of the original 10-year period; after that, roof workmanship coverage reduces to a prorated 25-year term and gutter workmanship coverage to a prorated 15-year term.
How do I file a claim if I notice a leak or gutter issue?
Simply call our Tellico Plains office or submit a claim through our website. We will schedule an inspection within 3 business days. If we confirm the issue is related to workmanship, we will perform repairs within 14 days (weather permitting) at no cost. Emergency leak calls receive same-day temporary repairs, followed by permanent fixes.
Does the workmanship warranty cover storm damage or material defects?
No. The lifetime workmanship warranty applies only to errors in installation. Storm damage from hail, wind, fallen trees, or other outside forces is covered by your homeowner’s insurance. Material defects (e.g., shingle granule loss, gutter finish peeling) are covered by the manufacturer’s product warranty. We will assist you in documenting and filing manufacturer or insurance claims, but workmanship coverage does not extend to those issues.
What maintenance must I perform to keep the warranty valid?
To keep your warranty in force, you must: 1) keep gutters clear of debris at least twice a year, 2) ensure roof vents and penetrations remain unobstructed, 3) address any pest or tree damage promptly, and 4) avoid unauthorized roof or gutter alterations. Failure to maintain the system can void coverage for resulting issues, but it will not automatically void the entire warranty.