- HEP Roofing
- Same-day Emergency Service

Same-day Emergency Service
Same-day Emergency Service | Roof Repair | Roofing | Tazewell
When a sudden storm sends shingles flying or a surprise leak starts dripping on your living room floor, HEP’s same-day emergency team is already on the way. Our local Tazewell roofers arrive stocked with premium materials and advanced diagnostic tools, so we can locate damage fast, secure the area, and complete lasting roof repair before the next cloud rolls in. Because we’re based right here in the community, there’s no waiting for an out-of-town crew—just a quick, courteous response that keeps your family safe and dry.
From patching punctures and replacing torn underlayment to re-sealing flashing and gutters, we tackle every emergency with the same craftsmanship you’d expect from a full roof replacement, but in a fraction of the time. Call HEP day or night, and experience transparent pricing, honest recommendations, and workmanship that’s guaranteed long after the storm has passed. When minutes matter, Tazewell trusts HEP for dependable, same-day roof repair.
FAQs
What situations count as a roofing emergency that needs same-day service in Tazewell?
Any condition that allows water, wind, or debris to enter your home is considered an emergency. Common examples include storm-blown shingles, tree limb impacts, hail punctures, large leaks dripping into living spaces, sagging or partially collapsed decking, and flashing torn loose around chimneys or valleys. If the damage threatens the structural integrity of the roof or could lead to interior water damage within hours, call us right away for same-day response.
How fast can your emergency roofing crew reach my property after I call?
For addresses inside Tazewell town limits, our on-call crew is typically on-site within 60–90 minutes, 24/7. Rural addresses in Tazewell County are usually reached within 2–3 hours depending on road conditions and weather. When you call, our dispatcher will give you a precise ETA and keep you updated by text or phone until the crew arrives.
Are temporary repairs safe, or will I need an immediate full roof replacement?
Most emergency visits begin with stabilizing the situation—installing tarps, replacing missing shingles, re-nailing flashing, or sealing openings—so that further water intrusion stops. These temporary repairs are professionally installed and designed to protect your home for several weeks. After damage is contained, we provide a no-obligation inspection report and replacement or permanent repair options. In many cases only the damaged section needs full repair, not the entire roof.
How much does same-day emergency roof repair cost, and do you offer financing?
Emergency service starts at $199, which covers the trip charge, rapid assessment, and the first hour of labor. Material costs (tarps, shingles, flashing, sealant, plywood, etc.) are itemized separately. Most homeowners spend $350–$850 for typical storm-related patching. If permanent repairs or replacement are required, we provide written estimates and offer 0%-interest financing for 6–12 months to qualified customers.
Will you work with my homeowner’s insurance company on storm-damage claims?
Yes. We document every job with before-and-after photos, moisture readings, and a detailed scope of work that meets insurance carrier guidelines. Upon request we can meet your adjuster on-site, submit supplemental estimates, and bill the insurer directly for covered repairs. All you pay is your deductible unless the policy specifies otherwise.
What can I do to protect my home while waiting for your emergency crew to arrive?
If it’s safe, place buckets under active leaks and move valuables away from the affected area. Shut off electricity to rooms where water is dripping near fixtures. Avoid climbing onto the roof yourself—wet shingles and steep slopes are extremely hazardous. Photograph the damage from the ground or attic entrance for insurance purposes, then wait for our certified technicians to perform professional, safe repairs.