Certified Roofers
Certified Roofers | Roof Repair | Roofing | Tazewell
When a sudden leak or years of wear threaten the safety of your Tazewell home, HEP’s certified roofers arrive with the tools, training, and dedication to make it right the first time. We inspect every shingle, flashing, and valley, pinpointing the source of trouble and explaining your options in plain language. From minor shingle replacements to full-scale roof repair, our crew treats your property as if it were our own—keeping the work site tidy, respecting your schedule, and backing every fix with industry-leading warranties.
Homegrown in East Tennessee, we know the local weather can be unforgiving, so we stock high-quality materials designed to withstand everything from summer storms to winter ice. Whether you need an emergency patch at midnight or a planned upgrade for long-term peace of mind, HEP brings over two decades of community-trusted craftsmanship to every call. Let us restore your roof’s strength, boost curb appeal, and protect what matters most—your family and your investment.
FAQs
Are your roofers licensed and insured to work in Tazewell, VA?
Yes. Every roofer we dispatch to a Tazewell job site carries a Virginia DPOR contractor’s license with the required roofing classification and maintains full general-liability and workers-compensation coverage. Copies of certificates are available on request, and our license number is displayed on every estimate and contract.
How fast can you handle an emergency roof leak in Tazewell?
We maintain an on-call crew 24/7 for Tazewell and the surrounding Clinch River Valley. In most cases we can arrive within 2–4 hours of your call, secure the damaged area with tarps or shrink-wrap, and return during daylight for permanent repairs. During widespread storm events, we triage calls based on severity but still aim for same-day temporary protection.
What roofing materials do you repair or replace?
Our certified technicians service asphalt shingles, standing-seam and exposed-fastener metal roofs, EPDM and TPO flat roofs, cedar shakes, and specialty products such as synthetic slate. We stock matching shingles from the major brands common in Tazewell—GAF, CertainTeed, Owens Corning—so most repairs can be completed in a single visit.
What does the roof-repair process involve?
1. Free on-site inspection using drones and moisture meters. 2. Written assessment outlining damage, photos, and repair options. 3. Fixed-price proposal and signed authorization. 4. Scheduling—most repairs are completed within 3–5 business days. 5. Repair day: we protect landscaping, remove damaged materials, install new underlayment/roofing, seal all penetrations, and perform magnet nail sweep. 6. Final walkthrough with the homeowner and delivery of warranty paperwork and before-and-after photos.
Will my homeowner’s insurance cover the repair?
If the damage was caused by a sudden, accidental event (hail, wind, fallen limb, or fire), most carriers will pay for repair or full replacement, minus your deductible. We provide detailed inspection reports, meet the adjuster on site, and use Xactimate estimating software to align with insurer pricing. Age-related wear or neglected maintenance is typically excluded.
What warranties do you offer on roof repairs?
Labor on repair work is covered for 5 years against leaks caused by our workmanship. Materials carry the manufacturer’s remaining warranty, which we transfer to you through proper registration. For customers who opt for an upgrade to a full system repair (underlayment, flashing, and ventilation), we can extend labor coverage to 10 years and include optional lifetime manufacturer warranties.