Factory-certified Roofers
Factory-certified Roofers | Roofing | Talbott
When storms roll through Talbott, homeowners call on HEP’s factory-certified roofers for peace of mind that lasts. Our crews combine precision craftsmanship with premium materials straight from the manufacturer, so every shingle, flashing, and sealant meets the strictest warranty standards. From minor repairs to full replacements, we treat your home as if it were our own—protecting what matters most under a flawless roofing system.
Expect honest estimates, clean worksites, and crystal-clear communication from the first inspection to the final handshake. Whether you’re chasing curb appeal or battling leaks, HEP delivers stress-free roofing solutions that stand up to East Tennessee weather and the test of time.
FAQs
What does it mean to be a factory-certified roofer?
Factory certification is a qualification granted by leading roofing manufacturers after a contractor has met strict requirements for training, workmanship, business practices, and insurance coverage. Certified roofers have completed hands-on courses at the manufacturer’s training center and must maintain high customer-satisfaction scores. In short, certification shows that our crews install the product exactly as the manufacturer designed it and that we are monitored annually to keep those standards high.
Why should I choose a factory-certified roofing contractor in Talbott instead of a regular roofer?
Hiring a factory-certified contractor protects your investment in three ways: (1) Better Installation—certified roofers follow the manufacturer’s detailed specifications, reducing the risk of leaks and premature failure; (2) Stronger Warranties—most manufacturers offer extended or even lifetime warranties that are only available through factory-certified installers; and (3) Accountability—if a rare problem arises, you have both the local contractor and the national manufacturer standing behind the roof.
What types of roofing systems are you certified to install?
Our team holds certifications from multiple top brands, including GAF (Timberline® architectural shingles), CertainTeed (Landmark® shingles), Owens Corning (Duration® series), and Mule-Hide for low-slope TPO and EPDM membranes. This range lets us match the right factory-backed material to your home or commercial building’s budget, style, and performance requirements.
Does factory certification affect my roof warranty?
Yes. When a roof is installed by a certified contractor, the manufacturer allows enhanced warranty coverage that goes well beyond the standard material-only warranty. Depending on the product line, you can receive up to 50 years of non-prorated material protection and 25 years of workmanship coverage that is honored directly by the manufacturer—even if the installing contractor retires or moves away.
How can I verify that your certification is current?
Every major manufacturer keeps a public database of certified contractors. You can visit the manufacturer’s website, enter our company name, or search by ZIP code 37877 to see our active status. We are also happy to provide copies of our certification letters and the annual renewal paperwork during your on-site consultation.
Are your crews trained and insured to work in Talbott?
Absolutely. All installation crews complete manufacturer update courses each year, carry OSHA safety cards, and follow Talbott’s local building codes. We maintain $2 million in general liability insurance and full workers’ compensation coverage for every crew member, so you are completely protected from liability while we are on your property.