Industry-leading Warranties
Industry-leading Warranties | Roofing Done Right | Roofing | Talbott
From the first shingle nailed to the final inspection, HEP’s commitment to Talbott homeowners is secured by industry-leading warranties that protect your roof long after the crews have packed up. Every installation is backed by robust manufacturer coverage and our exclusive workmanship guarantee, giving you double the peace of mind. Should a storm roll through or materials unexpectedly fail, a single call sets our responsive team in motion to restore your roof at no additional cost—no fine print, no surprises, just roofing done right.
Choosing HEP means investing in quality craftsmanship, premium materials, and a local company that treats every roof like it’s sheltering our own families. We document each phase of the project, register your warranty immediately, and leave you with a clear, easy-to-read certificate for future reference. In a town where weather can be unpredictable, you can count on predictable protection, lasting value, and the confidence that comes from partnering with Talbott’s foremost experts in roofing done right.
FAQs
What makes your roofing warranties in Talbott “industry-leading”?
Our warranties combine long coverage periods with broad protection. Every roof we install is backed by a manufacturer’s Lifetime Limited Warranty on shingles AND a 25-year workmanship warranty from our own company. Few competitors in the Talbott area match both lengths of coverage. In addition, our warranties are non-prorated for the first 50 years, cover tear-off and disposal costs, and include wind protection up to 130 mph—benefits that most standard warranties exclude or limit.
Which parts of my new roof are covered by your warranty?
You receive two overlapping layers of protection: 1. Manufacturer’s Material Warranty – Covers defects in shingles, underlayment, ridge vents, and other branded components. If a covered part fails, materials and labor for replacement are included. 2. Workmanship Warranty – Covers installation-related issues such as leaks caused by improper flashing, nailing, or ventilation. We repair the problem at no cost for 25 years. The combination means both product failure and installer error are fully addressed.
How long does the warranty last, and is it prorated?
The shingle manufacturer’s Lifetime Limited Warranty runs for as long as you own your home. If you sell, it remains in force for the first transferee for 40 years from the installation date. During the initial 50 years, coverage is 100 % non-prorated, meaning you pay nothing for covered repairs. After 50 years, coverage becomes prorated but still provides significant material cost reimbursement. Our 25-year workmanship warranty is non-prorated for its entire term.
What do I need to do to keep my warranty valid?
1. Register the warranty within 60 days of installation. We handle most of the paperwork but will send you a confirmation email to sign electronically. 2. Maintain the roof by keeping gutters clear, trimming overhanging branches, and scheduling a professional inspection every two to three years (or after severe storms). We offer discounted maintenance plans that satisfy this requirement. 3. Do not allow unapproved contractors to alter roof components. Any modifications must be performed or authorized by us so your coverage is not voided.
How do I start a warranty claim if I live in Talbott?
Call our dedicated Warranty Hotline at 865-555-ROOF or submit a claim form on our website. We will schedule a free on-site inspection within 48 hours. After verifying the issue is covered, we file the paperwork with the manufacturer (when applicable) and handle all labor scheduling. Most approved claims are resolved within 7–10 business days, and you never pay a deductible or service fee.
Can the roofing warranty be transferred to a new homeowner?
Yes. Both the manufacturer’s Lifetime Limited Warranty and our 25-year workmanship warranty are transferable once within 10 years of the installation date. To transfer, the seller or buyer must notify us in writing within 60 days of closing and pay a $75 administrative fee. Transferring the warranty adds value to your home and provides the new owner with peace of mind that the roof is still protected.