Workmanship Guarantee
Workmanship Guarantee | Roof Replacement | Roofing | Talbott
When a storm-weary roof needs new life, homeowners across Talbott turn to HEP for a roof replacement backed by our unwavering workmanship guarantee. Every shingle we set is installed by seasoned technicians who live and work right here in Jefferson County, so we understand the specific wind loads, humidity, and seasonal swings your home faces. From the first on-site inspection to the final magnetic nail sweep, you’ll experience courteous communication, tidy job sites, and the peace of mind that comes from factory-certified crews using premium materials.
Our guarantee is simple: if an installation detail isn’t perfect, we fix it—fast and at no cost—because true craftsmanship shouldn’t expire when the last truck leaves your driveway. Whether you’re upgrading for curb appeal or protecting your family from the next summer downpour, HEP’s workmanship promise turns a major home improvement into a worry-free investment, letting you enjoy your new roof long after the Talbott sunsets fade.
FAQs
What does your workmanship guarantee cover on a roof replacement in Talbott?
Our workmanship guarantee covers every aspect of the labor we perform—tear-off, deck repairs, flashing, underlayment, ventilation, shingle installation, and clean-up. If any leak, premature shingle loosening, or related problem arises because we did not install something correctly, we will repair it at no cost to you. Material defects are covered separately by the manufacturer’s warranty, but we coordinate those claims on your behalf.
How long is the workmanship guarantee valid?
For full roof replacements in Talbott, we provide a 10-year transferable workmanship guarantee. During that period, any installation-related issue will be fixed promptly and free of charge. After 10 years you are still protected by the manufacturer’s shingle warranty, but labor is no longer covered.
Is this guarantee different from the manufacturer’s shingle warranty?
Yes. The manufacturer’s warranty only covers factory defects in the roofing materials; it does not cover mistakes made during installation. Our workmanship guarantee fills that gap. If a shingle fails because it was nailed incorrectly or flashing was installed wrong, the manufacturer will not pay for the repair—but we will under our guarantee.
How do I file a claim if I notice a problem?
Simply call our local Talbott office or use the online warranty claim form on our website. We will schedule an inspection within 2 business days. If we confirm the issue is workmanship related, repairs are typically completed within 5 business days, weather permitting. There is no service fee or deductible.
Is the workmanship guarantee transferable if I sell my home?
Yes. The guarantee automatically transfers one time to the next homeowner at no charge, provided you notify us in writing within 60 days of closing. This adds resale value because the new owner gets the same labor protection through the original 10-year term.
Does the guarantee comply with local Talbott and Jefferson County building codes?
Absolutely. Our installations meet or exceed the latest International Residential Code (IRC) and Jefferson County requirements for wind uplift, ice-and-water protection, and attic ventilation. Because our workmanship must pass both county inspection and our own strict audit, any code-related issue that surfaces later is covered under the guarantee until it is resolved.