Manufacturer Warranties

HEP RoofingManufacturer Warranties

Manufacturer Warranties | Roof Replacement | Roofing | Talbott

Homeowners in Talbott trust HEP’s certified roofing team because every shingle we install is backed by robust manufacturer warranties that actually mean something when the weather turns harsh. From the first inspection to the final nail, our experts handle your roof replacement with the precision required to keep those warranties intact—so you gain years of protection against defects, leaks, and unexpected repair costs.

We partner with industry-leading manufacturers, giving you access to premium materials, extended coverage options, and streamlined claims support that takes the hassle out of warranty paperwork. When you choose HEP, you’re choosing craftsmanship that stands up to Tennessee storms and a local team that will be here tomorrow to honor every promise we make today.

FAQs

What types of manufacturer warranties are available for the roofing systems you install in Talbott?

Most shingle and metal roofing manufacturers offer two main warranty levels: a standard limited material warranty and an enhanced system warranty. The standard option—usually included at no extra cost—covers factory defects in the shingles, panels, underlayments, and accessory components for 20–50 years depending on the product line. An enhanced system warranty extends coverage to the entire roof system (vents, starter strips, ridge caps, etc.), provides longer non-prorated periods, and often includes limited labor reimbursement if a covered defect requires repair or replacement.

How long do manufacturer warranties last and what exactly do they cover?

For asphalt shingles commonly used in Talbott, the standard limited material warranty typically runs for the product’s “lifetime,” which the manufacturer defines as up to 40–50 years for a single homeowner. Metal roofing products may carry 30-year to lifetime paint/perforation warranties. Coverage is focused on manufacturing defects—granule loss, premature cracking, delamination, rust-through, or paint blistering—not damage caused by storms, foot traffic, or improper installation. The first 10–15 years are usually non-prorated (100 % material value); after that, compensation is prorated annually.

Is the manufacturer warranty transferable if I sell my home in Talbott?

Yes, most major roofing manufacturers allow one free transfer of their limited lifetime warranty to the next homeowner, provided it is completed within 30–60 days of the home sale. Some brands require a small transfer fee or additional paperwork. After the first transfer, coverage typically converts to a 40- or 50-year total term from the original installation date, rather than resetting for the new owner. Always provide the buyer with original invoices, registration certificates, and any enhanced warranty documents to ensure a smooth transfer.

How does a manufacturer material warranty differ from the workmanship warranty offered by your roofing company?

A manufacturer warranty protects you against factory defects in the roofing materials themselves, while a workmanship warranty—sometimes called a contractor labor warranty—covers errors in installation. For example, if a shingle’s adhesive strip fails prematurely, the manufacturer would supply replacement shingles (and possibly labor if you purchased an enhanced warranty). If the roof leaks because flashing was installed incorrectly, the repair falls under the workmanship warranty provided by our installation team, not the manufacturer. The two warranties work together to give you comprehensive protection.

What do I need to do to keep my manufacturer roofing warranty valid?

1. Register the warranty online or by mail within the time frame specified by the manufacturer—often 30–90 days after roof completion. 2. Keep all proof-of-purchase documents, installation photographs, and serial numbers in a safe place. 3. Follow the manufacturer’s maintenance guidelines, which usually include an annual visual inspection, prompt removal of debris, and professional repair of any damage. 4. Use only manufacturer-approved accessory products and hire a certified contractor (like us) for any future modifications, such as adding solar panels or skylights.

What actions or conditions can void my manufacturer roofing warranty?

Common warranty-voiding issues include: • Improper installation by an uncertified contractor. • Using non-approved fasteners, underlayments, or sealants. • Poor attic ventilation that causes excessive heat or moisture. • Pressure washing, repainting, or applying coatings not recommended by the manufacturer. • Walking on the roof with spiked shoes or storing heavy equipment on it. • Failure to correct storm damage promptly, leading to secondary deterioration. To avoid problems, schedule regular inspections, use certified professionals, and keep detailed records of any work performed on your roof.

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