Workmanship Warranties
Workmanship Warranties | Roof Repair | Roofing | Sweetwater
When storms pound Sweetwater or the sun finally breaks through worn shingles, homeowners turn to HEP for trusted roof repair backed by a rock-solid workmanship warranty. Our seasoned crews treat every roof as if it were their own—meticulously replacing damaged materials, sealing vulnerable joints, and restoring curb appeal in a single, streamlined visit. Because we’re confident in our craftsmanship, we stand behind each job with a warranty that actually means something: if our work doesn’t hold up exactly as promised, we’ll make it right at no extra cost.
That promise gives you freedom to focus on what matters—enjoying your home—while we handle the technical details, permits, and cleanup. From free, no-pressure inspections to clear, upfront pricing, HEP turns an urgent roofing problem into a hassle-free solution. Schedule your visit today and discover why Sweetwater neighbors rely on us for lasting protection overhead.
FAQs
What does your workmanship warranty cover on a roof repair in Sweetwater?
Our workmanship warranty guarantees the quality of all labor involved in your roof repair. If any leak, shingle slippage, flashing failure, or other problem occurs because the work was not performed to industry standards, we will return promptly, inspect the issue, and correct it at no cost to you. The warranty applies only to items we repaired or installed and is separate from any defects in the roofing materials themselves, which are covered by the manufacturer’s warranty.
How long does the workmanship warranty last, and can it be extended?
For most residential roof repairs in Sweetwater, we provide a five-year workmanship warranty that begins on the completion date of the job. Commercial projects typically receive a two-year warranty, though longer terms can be negotiated depending on project scope. Extensions are available when a full preventive maintenance program is purchased, because regular inspections help us verify that no outside factors are compromising the repair.
How is a workmanship warranty different from a manufacturer’s material warranty?
A manufacturer’s warranty covers defects in the shingles, underlayment, or other factory-produced components, while a workmanship warranty covers the human side of the job—fastener placement, flashing details, ventilation adjustments, and other installation practices. If hail damages a shingle, you may need to file a material claim; if the shingle blows off because it wasn’t nailed correctly, the workmanship warranty applies. In many cases both warranties work together to give you comprehensive protection.
What can void my roofing workmanship warranty?
Common circumstances that void workmanship coverage include: • Alterations or repairs made by another contractor or the homeowner without our written approval. • Installation of satellite dishes, solar panels, or rooftop HVAC equipment that penetrates the repaired area after we complete the job. • Storm, fire, or impact damage unrelated to workmanship. • Failure to perform reasonable maintenance, such as cleaning gutters or removing debris that can trap moisture. Always call us first before making any changes to ensure your warranty remains intact.
What should I do if a leak appears during the warranty period?
Contact our Sweetwater office right away by phone or through the online service request form. We’ll schedule an inspection—usually within 24–48 hours. Cover the affected interior area with plastic to prevent further damage, take photos if possible, and save any receipts for emergency mitigation. Our technician will confirm whether the leak is workmanship-related, and if so, we’ll repair it at no cost and document the fix for your records.
Is the workmanship warranty transferable if I sell my Sweetwater home?
Yes. Our workmanship warranty is fully transferable one time within the original warranty term. The new homeowner simply needs to notify us in writing within 60 days of closing and provide proof of purchase. Transferring the warranty adds resale value because buyers know the repair is backed by a professional contractor. After transfer, the warranty continues under the same terms and expiration date as the original agreement.