- HEP Roofing
- Storm-damage Claim

Storm-damage Claim
Storm-damage Claim | Storm Damage Restoration | Roofing | Sunbright
When a fierce Tennessee storm leaves your Sunbright roof battered, HEP’s seasoned team arrives with the quick-response care you’d expect from a trusted neighbor. Our certified experts document every shingle, flashing, and gutter issue, then guide you through the insurance claim maze so you don’t have to face adjusters alone. From emergency tarping and leak mitigation to meticulous inspections that uncover hidden structural threats, we restore safety and peace of mind while safeguarding your home’s value.
Once your claim is approved, we move fast—delivering precise repairs, premium materials, and workmanship warranties that stand up to the next round of severe weather. Choose HEP for storm damage restoration that blends clear communication, transparent pricing, and craftsmanship rooted in decades of local experience. With us on your side, you’ll weather any storm and come out stronger than before.
FAQs
What should I do immediately after a storm damages my roof in Sunbright?
First, ensure everyone’s safety and stay clear of any downed power lines or unstable structures. Take clear photos or videos of all visible damage from the ground if it is safe to do so; this documentation will be vital for your insurance claim. Then call our storm-damage response line—available 24/7—so we can schedule a rapid inspection. Do not attempt temporary fixes yourself; our certified crews can install emergency tarping to prevent additional water intrusion while your claim is processed.
How does the insurance claim process work for storm-damaged roofs?
1) Contact your insurer to open a claim and receive a claim number. 2) Call us with that claim number; our specialists will meet the adjuster onsite to make sure all storm-related damage is noted. 3) We provide a detailed damage report and a scope of work estimate using the same Xactimate software most carriers use, helping speed approval. 4) Once the claim is approved, we review material options with you, order supplies, and schedule the restoration. 5) After completion, we send all final paperwork and photos to your insurer so they can release any remaining funds. We guide you at every step to minimize stress and out-of-pocket costs.
How long will it take to restore my roof after a severe storm?
Most projects in Sunbright follow this timeline: initial inspection within 24 hours of your call, insurance adjustment within 3–7 days, material delivery within 5–10 days of carrier approval, and full roof replacement or repairs completed in 1–2 days of on-site work. Complex cases—such as structural decking replacement or simultaneous siding/gutter repairs—can extend the schedule, but we keep homeowners updated with a detailed calendar so you know what happens next.
What signs of storm damage should I watch for even if my roof looks fine from the ground?
Hail or high winds can cause subtle issues. Indoors, look for new ceiling spots, peeling paint, or musty odors indicating moisture. Outside, check for granules collecting in gutters, bent or missing shingles, lifted flashing around chimneys, and dents on metal vents or gutters. If you see neighbors getting repairs or insurance adjusters on their roofs, it’s smart to schedule a free inspection—damage patterns in Sunbright storms are often neighborhood-wide.
Will my insurance premium increase if I file a storm-damage roof claim?
Storm, hail, or wind claims are generally categorized as “Acts of God,” meaning they are not caused by homeowner negligence. While insurers can adjust rates city-wide after a major event, an individual claim for legitimate storm damage rarely triggers a personal premium hike. Failing to address damage, however, can void coverage on future related problems. Always verify specifics with your agent, but in most cases the financial risk of not filing outweighs the concern about a potential rate change.
Why choose your Sunbright storm-damage restoration team instead of a regular roofer?
We specialize in insurance-driven storm recovery: our staff includes former adjusters who speak the carrier’s language, and we handle all paperwork from initial scope to depreciation release. We’re local to Sunbright, licensed, bonded, and backed by a lifetime workmanship warranty—critical for long-term protection in our harsh East Tennessee weather. Plus, we offer flexible scheduling, certified impact-resistant shingle upgrades, and post-project inspections at 6 and 12 months to ensure your new roof performs as promised.