Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Sunbright
When storms, age, or surprise leaks threaten your Sunbright home, HEP’s certified pros make the entire roof replacement experience stress-free and future-proof. We install premium shingles and metal systems backed by industry-leading lifetime warranties that transfer to the next homeowner—adding instant resale value. From the first drone inspection to the final nail check, every step is documented and shared, so you always know your roof is built to the highest standards Tennessee codes demand.
Because we’re a local, employee-owned company, you get neighborly service along with factory-trained craftsmanship. Need flexible financing or help filing an insurance claim? We handle that, too, then stand behind the work with 24/7 emergency support long after the crew cleans up. Protect your investment and your peace of mind—schedule your free HEP roof replacement estimate in Sunbright today.
FAQs
What types of warranties do you offer on roof replacements in Sunbright?
We provide a dual-layer protection package: a 50-year manufacturer’s Limited Lifetime Material Warranty that covers shingle defects and a 10-year in-house Workmanship Warranty that guarantees our installation. Together, these warranties safeguard both the roofing materials and the labor so you enjoy complete peace of mind.
How does the 50-year manufacturer’s Limited Lifetime Material Warranty work?
If your shingles experience premature failure due to manufacturing defects within 50 years, the manufacturer will supply replacement materials at no cost and, in many cases, cover a portion of the labor. The warranty is prorated after the first 10 years, meaning the reimbursed amount gradually decreases over time, but you remain protected for the full 50-year term.
Is the workmanship warranty transferable if I sell my home?
Yes. Our 10-year Workmanship Warranty is fully transferable one time within the first 5 years after installation. All you need to do is notify us in writing within 60 days of the property transfer. This added value can be a strong selling point when listing your home in Sunbright.
What maintenance is required to keep my warranties valid?
Both warranties require that you perform standard roof maintenance: keep gutters clear, remove debris, and address storm damage promptly. We recommend an annual inspection—free for our customers—so any minor issues are documented and corrected before they can jeopardize coverage.
How do I file a warranty claim if something goes wrong?
Simply call our local Sunbright office or submit a claim form on our website. We’ll schedule an inspection within 48 hours to determine whether the issue is material- or workmanship-related. If it falls under the manufacturer’s warranty, we’ll coordinate directly with them and manage all paperwork on your behalf.
Does a stronger warranty make the roof replacement more expensive?
Not with us. Because we’re a certified Master Elite contractor for multiple shingle manufacturers, we receive preferred pricing on both materials and extended warranty packages. We pass those savings to you, so you get industry-leading coverage without a premium price tag.