Certified Roofers

HEP RoofingCertified Roofers

Certified Roofers | Storm Damage Restoration | Roofing | Strawberry Plains

When hail, high winds, or fallen limbs batter your Strawberry Plains home, HEP’s certified roofers respond with speed, skill, and southern courtesy. We start with a free, no-obligation inspection, documenting every shingle, flashing, and gutter issue so you have clear evidence for your insurance claim. From emergency tarping to complete tear-offs and replacements, our crews bring state-of-the-art tools, premium Owens Corning and GAF materials, and a workmanship guarantee that keeps you covered long after the skies clear.

Trust our local team for storm damage restoration that feels refreshingly hassle-free. We coordinate directly with adjusters, keep your yard tidy with catch-all systems, and finish most projects in just one day—so you can get back to front-porch sunsets instead of worrying about hidden leaks. Experience why Strawberry Plains homeowners have turned to HEP for honest pricing, transparent communication, and roofs built to weather whatever Tennessee sends next.

FAQs

How soon can your certified roofers arrive to inspect storm damage in Strawberry Plains?

Because we keep dedicated emergency crews on call, we can usually have a HAAG-certified roof inspector on site within 24 hours of your call—often the same day. Rapid response is critical to prevent wind-driven rain from causing interior leaks, mold, and structural rot, so we prioritize Strawberry Plains addresses whenever severe weather hits.

What are the most common signs that my roof has storm damage?

Look for missing or curled shingles, lifted metal panels, granule piles in gutters, dented flashing, bruised or punctured shingles from hail, water stains on interior ceilings, and debris-clogged valleys. Even if everything looks fine from the ground, wind can break the seal between shingle layers, making the roof vulnerable to future leaks. A professional inspection includes attic moisture checks, thermal imaging, and detailed photo documentation so nothing is missed.

Will you handle the insurance claim process for me?

Yes. Our team works directly with every major carrier that serves Jefferson and Knox counties. We provide the insurer with a complete inspection report, photographic evidence, and an Xactimate-formatted estimate that meets industry pricing standards. We’ll also meet the adjuster on site, advocate for all code-required repairs, and keep you updated until the claim is settled. This service is free when you choose us for the restoration work.

Do I need a full roof replacement or just repairs after storm damage?

That depends on the roof’s age, the extent of shingle or membrane compromise, and local building codes. If more than 25–30 percent of the surface is damaged or the manufacturer’s wind-seal is broken across large sections, code often dictates replacement. Otherwise, targeted repairs can be cost-effective and still maintain the manufacturer’s warranty. Our inspectors create a square-by-square damage map so you can see exactly which option is in your best interest.

What roofing materials and systems can your company restore?

Our certified crews service asphalt shingles, standing-seam and exposed-fastener metal, TPO and EPDM flat roofs, clay and concrete tile, and premium designer shingles. We hold manufacturer certifications from GAF, CertainTeed, and Drexel Metals, allowing us to offer factory-backed warranties on both repairs and replacements.

Is your storm damage restoration work covered by a warranty?

Absolutely. All labor is protected by a 5-year workmanship warranty that transfers if you sell the home. When we install new roofing, you also receive the manufacturer’s 30- to 50-year material warranty, plus optional upgraded coverage that includes tear-off and disposal. Because we are factory-trained and fully insured, these warranties remain valid for their full term.

HEP Roofing
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(423) 228-7848