Workmanship Warranty
Workmanship Warranty | Roof Replacement | Roofing | Spring City
When Spring City storms leave their mark, HEP is ready with meticulous craftsmanship backed by an iron-clad 10-year workmanship warranty. Our seasoned crews handle every nail, shingle, and flashing detail as though they were working on their own homes, ensuring your roof stands up to Tennessee’s heat, hail, and heavy rains. From accurate measurements to spotless cleanup, we make roof replacement a seamless experience—one that restores curb appeal and safeguards everything beneath it.
Schedule a no-obligation inspection today, and discover why neighbors trust HEP for honest guidance, transparent pricing, and lasting protection. We pair premium materials with local know-how, document each step for your peace of mind, and stay just a phone call away long after the job is done. With us, you don’t simply get a new roof; you gain a dedicated partner committed to keeping your family dry and worry-free for years to come.
FAQs
What is a workmanship warranty on a roof replacement, and how is it different from the manufacturer’s material warranty?
A workmanship warranty guarantees the quality of the installation work performed by our Spring City roofing team. If a leak, shingle blow-off, or any other problem occurs because the roof was not installed correctly, we repair it at no cost to you. A manufacturer’s material warranty, on the other hand, covers defects in the shingles, underlayment, or other factory-made components. If a product fails prematurely, the manufacturer supplies replacement materials (and sometimes a portion of the labor), but it will not correct errors in installation. With our workmanship warranty, you are protected on the labor side, giving you full, two-layer protection for both materials and installation.
How long does your workmanship warranty last for roof replacements in Spring City?
We provide a 10-year workmanship warranty on full roof replacements. For ten years from your completion date, any issue that can be traced to our installation process—improper flashing, fastener problems, ventilation errors, etc.—will be repaired or replaced free of charge. After the 10-year period ends, you still benefit from the manufacturer’s longer material warranty, but workmanship labor becomes billable. Some homeowners opt to extend workmanship coverage beyond the initial term; ask us about upgrade options if you’d like additional years of peace of mind.
What specific items are covered under your workmanship warranty?
Our workmanship warranty covers all installation-related defects, including but not limited to: • Leaks caused by misaligned or insufficiently driven fasteners • Improperly installed or sealed flashing around chimneys, skylights, and roof penetrations • Incorrect underlayment placement or overlap • Ridge and eave ventilation errors that lead to moisture build-up • Poorly sealed roof valleys or transitions • Premature shingle blow-offs due to incorrect nailing patterns If a defect originates from our labor, we supply the replacement materials, provide the crew, and handle all cleanup at no cost to you.
Is the workmanship warranty transferable if I sell my home?
Yes. Our workmanship warranty is fully transferable one time within the original 10-year period. To transfer it, the original homeowner simply notifies us in writing within 60 days of closing, and we reissue the warranty to the new owner. A transferable warranty is a strong selling point, giving prospective buyers confidence that the roof is protected even after the sale.
How do I file a workmanship warranty claim if I notice a problem?
1. Call or email our Spring City office and describe the issue. 2. We will schedule an on-site inspection—usually within 48 hours for urgent leaks. 3. Our technician documents the problem and determines whether it resulted from workmanship or another cause (storm damage, material defect, etc.). 4. If the problem is covered, we schedule repairs as soon as weather permits, typically within 7 business days. 5. You pay nothing for covered repairs. If the issue is outside the warranty (e.g., tree impact), we provide an estimate and can help you with an insurance claim if applicable.
Why should I choose a local Spring City roofer that offers a strong workmanship warranty?
Hiring a local roofer with a robust workmanship warranty gives you three key advantages: 1. Accountability: A company rooted in Spring City is easy to reach if anything goes wrong. You aren’t dealing with an out-of-town contractor who may not return. 2. Compliance with local codes: We know Spring City building codes, permitting processes, and typical weather patterns, ensuring installations meet or exceed requirements. 3. Added home value: A documented workmanship warranty provides future buyers with confidence, enhancing your property’s resale appeal. In short, a strong workmanship warranty from a trusted local roofer protects both your roof and your investment.