Lifetime Workmanship Warranty
Lifetime Workmanship Warranty | Roofing | Sparta
When storms roll across Sparta and time tests every shingle, HEP is the neighbor you can count on. Our crews treat each home as their own, installing quality roofing backed by a lifetime workmanship warranty that’s as solid as the ridges of the Cumberland Plateau. From precise tear-offs to flawless flashing, every nail we drive is a promise that your investment will stay beautiful, durable, and leak-free for decades to come.
Choosing HEP means you get more than superior materials—you gain hometown accountability. If an issue ever traces back to our craftsmanship, we’ll be on your doorstep fast, fixing it at no cost and with zero hassle. Protect your family, boost curb appeal, and enjoy lasting peace of mind—because with HEP, roofing is a relationship that lasts a lifetime.
FAQs
What does your lifetime workmanship warranty on roofing in Sparta cover?
Our lifetime workmanship warranty guarantees that all labor associated with the installation of your new roof is performed to the highest industry standards. If a leak, fastening problem, flashing issue, or any other defect arises because of our installation practices—not because of material failure or external damage—we will repair the problem at no cost to you for as long as you own the property.
Does the lifetime workmanship warranty transfer to the next homeowner if I sell my house?
Yes. In most cases our warranty is fully transferable one time within the first 10 years after installation. The new homeowner must notify us in writing within 60 days of the property transfer to keep the warranty active. After transfer, the coverage continues for the balance of the original lifetime term.
How do I file a claim under the lifetime workmanship warranty?
Simply call our Sparta office, email our dedicated warranty team, or use the online claim form on our website. Provide your name, address, installation date, and a brief description of the issue. We will schedule a free on-site inspection within 3–5 business days and, if the problem is determined to be workmanship-related, we will arrange repairs promptly at no cost to you.
Does the lifetime workmanship warranty also cover roofing materials?
The workmanship warranty covers labor only. However, the shingles, underlayment, and other roofing components are protected by separate manufacturer material warranties, many of which also carry lifetime terms. If a defect results from faulty materials, we will assist you with the manufacturer’s claim process, and our workmanship warranty will cover the labor involved in replacing the defective materials.
Is storm, hail, or wind damage included in the lifetime workmanship warranty?
No. Weather events, falling tree limbs, improper maintenance, and other external forces are excluded because they are beyond our control. These types of damage are usually covered by your homeowner’s insurance policy. After a storm, we can perform a free inspection, document any damage for your insurer, and provide an estimate for repairs.
Are there any maintenance requirements to keep the warranty valid?
Yes. Homeowners must keep gutters clean, prevent ice damming, remove excessive debris, and schedule a professional roof inspection with us at least once every 5 years. Failure to perform basic maintenance that leads to roofing problems may void the workmanship warranty on those specific issues. We provide affordable maintenance plans to make compliance easy.