Industry-leading Warranties
Industry-leading Warranties | Roof Repair | Roofing | Sparta
When storms roll over Sparta or time finally takes its toll, HEP Home Services restores confidence with fast, expert roof repair backed by the region’s most comprehensive warranties. Our certified crews arrive promptly, pinpoint every leak or missing shingle, and install premium materials proven to withstand Appalachian weather—all while respecting your schedule and property.
What sets us apart is protection that lasts long after the ladders are down: a 50-year manufacturer guarantee paired with a lifetime workmanship warranty. From crystal-clear estimates to spotless clean-up, we keep you informed and in control, so the only surprise is how effortless safeguarding your home can be. Call HEP today and relax—your roof is covered for decades to come.
FAQs
What types of roofing warranties do you offer in Sparta?
We offer three levels of protection: a 10-year workmanship warranty, a 30-year manufacturer’s material warranty, and an optional lifetime system warranty that combines both labor and materials. All warranties are transferable once within the first 10 years, adding resale value to your home.
How does your lifetime system warranty differ from standard manufacturer warranties?
A standard manufacturer warranty covers only factory defects in shingles, usually prorated after the first decade. Our lifetime system warranty covers every installed component—shingles, underlayment, flashing, ridge vents—and includes full labor coverage for as long as you own the home, with no prorating or hidden service fees.
What is covered under your 10-year workmanship warranty?
The workmanship warranty protects you against installation-related issues such as leaks caused by improper nailing, flashing errors, or ventilation mistakes. If a defect arises from our labor within 10 years, we will repair the roof at no cost, including materials, labor, and disposal.
Do warranty claims require an inspection fee or deductible?
No. All of our warranty tiers are zero-deductible. If you suspect a problem, call us and we will schedule a complimentary inspection within 48 hours for Sparta residents. If the issue is covered, repairs are completed without any out-of-pocket expense to you.
Will storm damage void my roofing warranty?
Storm or hail damage does not void the warranty, but it falls under your homeowner’s insurance rather than the roofing warranty. After a severe weather event, we provide free assessments. If damage is storm-related, we help document it for your insurer while still honoring warranty coverage on unaffected areas.
How do I transfer the warranty if I sell my home in Sparta?
Simply notify us in writing within 60 days of closing, provide the new owner’s contact information, and pay a $150 transfer fee (waived for military families). The new owner then receives the balance of the warranty term—lifetime system warranties convert to a 40-year material and 5-year labor warranty for the second owner.