Iron-clad Warranties
Iron-clad Warranties | Roofing Done Right | Roofing | South Pittsburg
When the Tennessee River winds whip across South Pittsburg, homeowners know they can count on HEP for roofing done right. Our factory-certified crews combine precision craftsmanship with premium shingles engineered for Southern heat, sudden downpours, and everything in between. From the first inspection to the last nail, we treat your home as if it were our own, protecting your investment and restoring curb appeal in a single, seamless experience.
What sets us apart is our iron-clad warrantyâclear, comprehensive, and backed by a company thatâs been serving the region for decades. If a problem arises, one call brings a local team to your doorstep, no questions asked and no hidden fees. Choose HEP and enjoy year-round peace of mind, knowing your roof, your budget, and your family are shielded by a promise thatâs as sturdy as the shingles overhead.
FAQs
What makes your Iron-Clad Warranty different from a standard roofing warranty?
Our Iron-Clad Warranty combines both a manufacturerâs material warranty and our own 25-year workmanship guarantee into a single, easy-to-understand document. That means you are protected against defects in the shingles, underlayment, flashing, and ventilation products, and you are also covered if any leak results from an installation errorâeven decades down the road. Most standard warranties only cover materials and are prorated after 10 years; ours remains non-prorated for the full term.
How long does the Iron-Clad Warranty last on a typical residential roof in South Pittsburg?
Shingle and accessory materials are covered for up to 50 years, depending on the product you select, and our workmanship guarantee is valid for 25 years from the completion date. During that period we will repair or replace any portion of the roof that fails due to installation error at no cost to youâincluding labor, materials, tear-off, and disposal fees.
Is the warranty transferable if I sell my home?
Yes. The Iron-Clad Warranty may be transferred once within the first 15 years at no charge. Just notify us in writing within 60 days of closing, and the new homeowner will receive the remaining balance of material and workmanship coverage. A second transfer is possible for a small administrative fee so the roof remains an asset to future buyers.
What situations could void the Iron-Clad Warranty?
Very few. Improper modifications performed by non-certified contractors, deliberate roof damage, and failure to perform recommended routine maintenance (such as clearing debris from valleys and gutters) are the main exclusions. Normal weather eventsâincluding South Pittsburgâs heavy rains, wind gusts up to 130 mph, and moderate hailâare fully covered. We provide every customer with a simple maintenance checklist to keep the warranty in force.
How do I file a claim if I think I have a problem?
Call our dedicated warranty line at 423-555-ROOF or submit the online form. A certified inspector will be on-site within 48 business hours, often sooner for active leaks. After the inspection youâll receive a written report detailing the cause of the issue and the corrective action weâll take, along with a timeline. Repairs covered under the Iron-Clad Warranty are scheduled within 7 days and completed at no cost to you.
Why is an Iron-Clad Warranty important for homes in South Pittsburg?
Our region experiences significant humidity, freeze-thaw cycles, and severe thunderstorms that can shorten a roofâs life if materials or installation methods are sub-par. The Iron-Clad Warranty ensures your roof was installed with premium, code-compliant materials, proper attic ventilation, and hurricane-grade fastening. In effect, youâre locking in predictable long-term performance and protecting your homeâs resale value in a market where buyers increasingly ask for proof of warranty coverage.