Workmanship Warranty
Workmanship Warranty | Roof Replacement | Roofing | South Pittsburg
When storms, age, or unexpected leaks threaten your South Pittsburg home, HEP steps in with meticulous craftsmanship backed by a rock-solid workmanship warranty. Our seasoned team handles every nail, shingle, and flashing detail with the same care we’d give our own roofs, then reinforces that work with a warranty that actually means something—no fine print, no runaround. From the first inspection to the final walk-through, you’ll know exactly what’s covered and for how long, giving you total peace of mind long after the last truck pulls away.
Choose HEP for your roof replacement and you’re choosing local experts who understand Tennessee weather, energy codes, and neighborhood aesthetics. We source premium materials, communicate clearly at every stage, and stand ready to address any issue with priority service—because a warranty is only as good as the people willing to honor it. Enjoy the freedom to focus on what matters most inside your home, confident that the roof above you is protected by the region’s most trusted roofing crew.
FAQs
What does your workmanship warranty cover for roof replacements in South Pittsburg?
Our workmanship warranty covers any installation-related issues that arise after we replace your roof—things such as leaks caused by improper shingle nailing, flashing mistakes, poor ventilation placement, or incorrect sealing around penetrations. If a problem traces back to how we installed the roofing system, we will supply the labor and materials needed to fix it at no cost to you for the length of the warranty term.
How long is the workmanship warranty valid?
For full roof replacements, we provide a 10-year workmanship warranty. That means for an entire decade after the date of completion, you are protected against installation defects. This term is separate from the manufacturer’s material warranty, which can range from 20 years to lifetime coverage depending on the shingle line you select.
How do I file a workmanship warranty claim if I notice a problem?
Simply call our South Pittsburg office or submit a service request through our website. We will schedule an inspection—typically within 48 hours. If we confirm the issue is workmanship-related, we will outline the repair plan and set a date for the fix. You will never be charged a trip fee, diagnostic fee, or labor cost for covered items during the warranty period.
What is the difference between a workmanship warranty and a manufacturer’s warranty?
A manufacturer’s warranty protects you against defects in the roofing materials themselves—e.g., premature shingle granule loss or membrane failure. A workmanship warranty, on the other hand, protects you against problems caused by the way those materials were installed. In short, one covers the product, the other covers the labor. Both work together to give you comprehensive protection.
Is the workmanship warranty transferable if I sell my South Pittsburg home?
Yes. Our workmanship warranty may be transferred once within the first five years of the original installation date at no charge. The new homeowner simply needs to notify us in writing within 60 days of closing, and we will update the warranty record. Transferability adds resale value because the buyer knows the roof is still protected.
Are there any exclusions I should be aware of?
Normal wear and tear, storm damage, improper maintenance, or alterations performed by anyone other than our company are not covered. For example, if a tree limb punctures the roof, that would be an insurance claim rather than a workmanship issue. We provide a detailed list of exclusions and maintenance guidelines in your warranty packet so you know exactly what is and isn’t covered.