- HEP Roofing
- Material Warranties

Material Warranties
Material Warranties | Metal Roofing | Roofing | South Pittsburg
When the unpredictable Tennessee weather hits, you want the confidence that comes from knowing every panel and fastener over your head is backed by an iron-clad promise. HEP installs premium metal roofing systems in South Pittsburg that carry some of the industry’s strongest manufacturer material warranties, covering everything from corrosion and fading to wind uplift. That means fewer worries about future repairs, less money spent on maintenance, and more years enjoying the striking curb appeal only a gleaming standing-seam roof can deliver.
Because we’re local, we understand the specific climate challenges your home faces—scorching summer sun, driving rain off Nickajack Lake, and occasional hail sweeping down the Sequatchie Valley. Our team helps you navigate each warranty option, registering it properly and explaining the fine print in plain language, so you’re never left guessing about what’s protected. Choose HEP and you’re choosing durability, transparency, and a South Pittsburg crew that treats your home like our own.
FAQs
What types of material warranties are available for metal roofing in South Pittsburg?
Most metal roofing manufacturers offer two main types of warranties: (1) a paint or finish warranty, which protects against chalking, fading, and peeling of the factory-applied coating, and (2) a substrate or corrosion warranty, which ensures the metal itself will not perforate or rust through under normal atmospheric conditions. Some manufacturers may bundle these into a single ‘limited lifetime’ warranty, while others provide separate durations for each coverage.
How long do metal roofing material warranties typically last?
Paint/finish warranties for higher-quality Kynar 500® (PVDF) or similar coatings usually range from 25 to 40 years against excessive fade and chalk. Galvalume® or galvanized substrate warranties often extend 20 to 45 years against perforation. Premium standing-seam products may carry ‘limited lifetime’ language, but the defined coverage period is often capped at 40–50 years for specific defects. Always read the fine print for exact years and exclusions.
Are material warranties transferable if I sell my home in South Pittsburg?
Many metal roof warranties are transferable once (sometimes twice) to a new homeowner within a specified timeframe—commonly within the first 5–10 years after installation. The new owner typically must notify the manufacturer and pay a small transfer fee to keep the warranty valid. Confirm transferability requirements with both your installer and the product manufacturer before purchase.
What conditions can void a metal roofing material warranty?
Typical exclusions include improper installation (e.g., incompatible fasteners, insufficient underlayment), contact with dissimilar metals, failure to clean debris from valleys and gutters, coastal or industrial exposure beyond stated limits, and any field modifications that penetrate or alter the panels without manufacturer-approved flashing or sealants. Always hire a certified installer familiar with the product’s guidelines and South Pittsburg’s climate conditions to preserve your coverage.
Do material warranties cover damage from storms, hail, or high winds common in South Pittsburg?
Material warranties narrowly protect against manufacturing defects such as paint adhesion failure or premature corrosion; they do not cover physical damage from hail, high winds, or falling debris. For weather-related protection, look for (1) a separate wind-uplift or impact-resistance rating provided by the manufacturer, and (2) a workmanship warranty from your installer. Storm or hail damage is generally handled through homeowner’s insurance, not the material warranty.
How do I register and make a claim on my metal roofing material warranty?
After installation, your contractor should provide the manufacturer’s warranty registration form or an online link. Submit the required information—property address, installation date, contractor details, and panel/coil lot numbers—within 30–60 days to activate coverage. To file a claim, take clear photos of the issue, gather purchase records, and contact the manufacturer’s warranty department. They may send an inspector to South Pittsburg to verify the defect and determine repair or replacement per the warranty terms.