- HEP Roofing
- Certified Roofing Team

Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Soddy-Daisy
When a Tennessee thunderstorm rolls across the ridges of Soddy-Daisy, your roof takes the brunt of the wind, hail, and driving rain. HEP’s certified roofing team arrives fast with tarps, tools, and thermal-imaging tech to track hidden leaks before they spread. From missing shingles and dented metal panels to saturated decking, our experts document every detail for your insurance claim while mapping out a precise storm damage restoration plan that gets your home secure the same day.
Once the roof is watertight, we handle the full rebuild with premium materials that match or exceed your original profile, all backed by industry-leading warranties and HEP’s reputation for craftsmanship. We keep you informed at every step, respect your property like our own, and leave no debris behind—just a solid, storm-ready roof and the peace of mind that comes with choosing Soddy-Daisy’s trusted local pros. Call or click today, and let’s get your home back to pre-storm condition before the next front rolls in.
FAQs
How fast can your certified roofing team reach my Soddy-Daisy home after a storm?
We maintain a 24/7 emergency line specifically for storm events. In most cases we can have an inspector on-site within 2–4 hours of your call inside Soddy-Daisy city limits, and always within the same calendar day. Our trucks are pre-loaded with tarps, plywood and temporary dry-in materials so we can stop active leaks and prevent further structural or interior damage as soon as we arrive.
What licenses, insurance, and certifications do you hold for storm-damage roof work?
Our company is fully licensed as a Tennessee General Contractor with a Specialty Roofing endorsement. We carry $2 million in general liability coverage and full workers’ compensation for every crew member. In addition, our technicians are CertainTeed SELECT ShingleMaster and GAF Certified Weather Stopper contractors, which means we meet strict manufacturer training and installation standards—qualifying you for extended system warranties after repairs or replacement.
What storm-damage warning signs should I look for before calling you?
After a hail or wind event in Soddy-Daisy, check for: • Shingle bruising, granule loss, cracks, or missing tabs. • Dented metal flashing, vents, gutters, or downspouts (hail impact). • Water stains on ceilings or in the attic, especially around plumbing stacks. • Curled or lifted shingles along roof edges and ridgelines (wind uplift). • Debris piles or fallen branches on the roof surface. • Shingle granules collecting at gutter downspouts. If you notice any of these—or if neighboring homes have visible damage—schedule a no-cost inspection. Even small breaches can void warranties and lead to hidden mold or decking rot.
Will you help me file and manage my insurance claim for storm damage?
Yes. We provide a turnkey claim-assistance service at no additional charge. A Haag-certified roof inspector documents damage with photographs, thermal imaging, and a written scope of work. We meet with the adjuster on-site, compare measurements using Xactimate software, and negotiate line-item pricing so you receive a fair settlement. We also submit all final invoices and completion photos to your carrier so the depreciation and recoverable amounts are released promptly.
How long does storm-damage restoration usually take, and what does the process include?
Timeline depends on the severity of damage: 1. Emergency dry-in: 1 visit, same day. 2. Adjuster meeting & claim approval: 3–10 business days on average, but we remain in contact with your carrier to expedite. 3. Material ordering & scheduling: 1–3 days after approval. 4. Full roof replacement: 1–2 days for most asphalt shingle homes up to 4,000 sq ft; larger or specialty roofs may take 3–5 days. 5. Final inspection & site clean-up: immediately after installation. Throughout each phase you receive text/email updates and photos, and a project manager remains on site to answer questions.
What warranties or guarantees do you offer on storm-damage repairs and replacements?
All storm-damage repairs carry a 5-year workmanship warranty covering leaks related to our labor. If we perform a full roof replacement, you receive the manufacturer’s 50-year non-prorated material warranty plus our 10-year transferable workmanship warranty. Because we are certified by both CertainTeed and GAF, we can also upgrade you to enhanced system warranties (SureStart™ PLUS or GAF Silver/Golden Pledge®) that include factory-backed workmanship protection and free tear-off coverage for as long as 25 years.