Workmanship Guarantee
Workmanship Guarantee | Roof Repair | Roofing | Soddy-Daisy
When a sudden Tennessee storm batters your shingles or a small leak threatens to become a costly headache, HEP steps in with fast, dependable roof repair that keeps Soddy-Daisy homes dry and damage-free. Our local crews arrive on time, communicate clearly, and treat your property with care, from protective tarping to thorough clean-up—so the only thing we leave behind is a flawlessly restored roof.
Every project is backed by HEP’s industry-leading Workmanship Guarantee, giving you peace of mind long after the ladders are packed away. If an issue arises from our labor, we fix it—no questions, no hidden fees. That’s neighbor-to-neighbor service you can trust today, tomorrow, and for the life of your roof.
FAQs
What does your workmanship guarantee cover for roof repairs in Soddy-Daisy?
Our workmanship guarantee covers any defects in the installation or repair work performed by our crew. If a leak, loose shingle, flashing failure, or other problem arises because of the way we repaired your roof—not due to product defects or storm damage—we will return promptly, fix the issue at no cost, and restore any affected roof areas to proper working order.
How long is the workmanship guarantee valid?
For residential roof repairs in Soddy-Daisy, we provide a 10-year workmanship guarantee starting from the date the repair is completed. Commercial repairs receive a 5-year guarantee. These terms exceed Tennessee’s minimum requirements and give you long-term peace of mind that the repair was done right.
Is the workmanship guarantee transferable if I sell my home?
Yes. If you sell your property within the guarantee period, the remaining balance of the workmanship guarantee automatically transfers to the new owner. Just notify us in writing within 60 days of closing so we can update our records and ensure continuous coverage.
What isn’t covered by the workmanship guarantee?
The guarantee does not cover damage caused by severe weather events (hail, high winds, tornadoes), falling trees or branches, foot traffic from other trades, animal infestation, lack of routine maintenance, or manufacturer defects in shingles, underlayment, or accessories. Those items may be covered under separate material warranties or homeowner’s insurance.
How do I file a claim under the workmanship guarantee?
Call our dedicated warranty line or submit a claim through our website. Provide your original invoice number and a brief description of the issue. We schedule an inspection within 48 business hours for Soddy-Daisy addresses. If the problem is due to our workmanship, we authorize repairs on the spot and aim to complete them within 5 business days, weather permitting.
Does your workmanship guarantee meet local Soddy-Daisy building codes?
Absolutely. All repairs are performed to the International Residential Code (IRC) and Hamilton County building requirements. Because we pull permits when they’re required and use licensed, insured technicians, our workmanship guarantee assures local code compliance as well as long-term performance.