- HEP Roofing
- Certified Roofing Team

Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Signal Mountain
When fierce winds, hail, and torrential rain sweep across Signal Mountain, they can turn a sound roof into a source of leaks and worry overnight. HEP’s certified roofing team combines deep local experience with industry-leading training to respond quickly, inspect thoroughly, and guide you through every step of storm damage restoration. From emergency tarping to precise shingle matching and structural repairs, we bring the skills—and the compassion—to put your home back in top shape without delay.
We work closely with insurance adjusters, provide transparent estimates, and keep you informed from the first call to the final cleanup, so you never feel left in the dark. Trust our crew’s commitment to craftsmanship, safety, and neighborly service, and discover why Signal Mountain homeowners turn to HEP when the clouds clear and the real work begins.
FAQs
What types of storm damage do you repair on roofs in Signal Mountain?
Our certified roofing team repairs all common forms of storm damage in Signal Mountain, including wind-torn or missing shingles, hail-pitted asphalt shingles, lifted flashing, punctures from falling limbs, damaged roof decking, and water-saturated underlayment. We also correct related issues such as gutter displacement, fascia damage, and attic insulation that has become wet due to roof leaks.
How quickly can you respond to an emergency roof leak after a storm?
We provide 24/7 emergency response within Signal Mountain and surrounding Hamilton County areas. In most cases, our technicians arrive on-site within 90 minutes of your call. The crew performs a temporary dry-in (tarping or shrink-wrapping) to halt further water intrusion, then schedules a full inspection and permanent repairs once the weather clears.
Are you certified and insured to work with my insurance company for storm damage claims?
Yes. Our company holds CertainTeed ShingleMaster and GAF Certified Contractor credentials, carries $2 million in general liability coverage, and maintains workers’ compensation for every crew member. We work directly with all major carriers—State Farm, Allstate, USAA, Travelers, and others—handling documentation, photos, and Xactimate estimates to streamline your claim and ensure you receive the full entitled payout.
What is the typical timeline for completing a full storm damage roof replacement?
For most single-family homes in Signal Mountain, a full tear-off and replacement takes one to two days once materials are delivered and the insurance scope is approved. Complex roofs (multiple valleys, dormers, or slate/metal accents) can take three to four days. We coordinate permits with the Town of Signal Mountain, schedule dumpster drop-off, and perform a magnetic nail sweep so your property is clean when we leave.
Can you upgrade my roofing materials during the restoration process?
Absolutely. While insurance usually covers a like-kind replacement, you may choose to pay the difference to upgrade to Class 4 impact-resistant shingles, metal roofing, synthetic slate, or high-profile ridge vents. Upgrading often lowers homeowner’s insurance premiums and boosts curb appeal. We provide side-by-side cost comparisons so you can make an informed decision.
What warranties do you offer on storm damage repairs and replacements?
All repairs come with a minimum 5-year workmanship guarantee. Full replacements qualify for a 10-year workmanship warranty backed by the manufacturer when we install to their certified specifications. Manufacturer material warranties range from 30 years to lifetime, depending on the product selected. Because we are certified, your warranty is non-prorated and fully transferable if you sell your Signal Mountain home.