- HEP Roofing
- Certified Inspectors

Certified Inspectors
Certified Inspectors | Roof Inspections | Roofing | Signal Mountain
When storm winds whip across Signal Mountain or the summer sun bakes your shingles, HEP’s certified inspectors are ready to climb up, check every flashing, and document even the hairline cracks most homeowners never see. Our comprehensive roof inspections combine infrared imaging with hands-on expertise, revealing hidden moisture, weak decking, and ventilation issues before they become emergencies. We photograph every finding, explain it in plain English, and deliver a digital report you can forward directly to insurance or keep for your own peace of mind.
From the moment we pull into your driveway, you’ll notice the difference a local, family-owned company brings: punctual arrivals, spotless cleanup, and genuine respect for your home and schedule. Whether you need annual maintenance, post-storm answers, or a real-estate evaluation, choosing HEP means transparent pricing, no-pressure recommendations, and a crew that treats every roof like it shelters our own families. Schedule your roof inspections today and gain the confidence that comes from knowing your Signal Mountain home is protected from the top down.
FAQs
Why should I have my roof inspected by a certified inspector in Signal Mountain?
Certified inspectors are trained to spot problems that untrained eyes often miss, such as hidden moisture intrusion, hail bruising, and early-stage shingle failure. In Signal Mountain, roofs endure high winds, heavy spring rains, and occasional ice, all of which can shorten service life. A certified inspection documents the true condition of your roof, supports insurance or warranty claims, and gives you objective guidance on maintenance or replacement, saving you money and preventing unexpected leaks.
How often should I schedule a roof inspection?
For most asphalt-shingle and metal roofs in the Chattanooga-Signal Mountain area, we recommend a professional inspection twice a year—once in the spring after winter freeze-thaw cycles and once in the fall before cold weather sets in. You should also arrange an immediate inspection after severe hail, tornado-level winds, or if you see interior stains, loose shingles, or granules in your gutters. Regular, documented inspections keep your manufacturer warranty and insurance coverage in good standing.
What does a certified roof inspection include?
Our certified inspectors follow NRCA and HAAG protocols. We start with a ground-level assessment of fascia, soffits, gutter alignment, chimney caps, and penetrations. Next, we perform a full walk-on evaluation (when safe) to check shingle condition, flashing integrity, fastener pull-out, and soft spots in decking. We photograph and mark any anomalies, use infrared scanning to detect hidden moisture, and compile a digital report with repair recommendations, projected remaining service life, and cost estimates—all delivered within 24 hours.
Will a roof inspection identify storm or hail damage?
Yes. Certified inspectors are trained to differentiate hail bruising, wind-lift, and impact fractures from normal wear. We measure hailstone impact areas, document shingle mat exposure, and photograph directional tearing caused by wind. This objective evidence is accepted by most insurance carriers and can substantiate a claim for repair or full replacement. Acting quickly after a storm helps ensure damage is still visible and prevents claim denial due to delayed reporting.
How long does a typical roof inspection take and will it disrupt my day?
Most single-family homes in Signal Mountain require 45–90 minutes on site. We coordinate an exact appointment window, and you do not have to be present as long as we have safe roof access. Noise is minimal—no power tools are used—and we leave the property exactly as we found it. The final report arrives electronically, so there is no need to wait around for paperwork.
What happens after the inspection if issues are found?
Your report ranks findings by urgency: Immediate Repair, Monitor, or Satisfactory. If repairs are needed, we provide a written scope of work, material options, and a transparent cost breakdown. For storm damage, we can meet with your insurance adjuster to review our documentation. If replacement is recommended, we help you choose the best roofing system for Signal Mountain’s climate and budget and outline the timeline, permitting requirements, and available warranties. No work proceeds without your written approval, keeping you in full control of the next steps.