Workmanship Warranties
Workmanship Warranties | Roofing | Shelbyville
When storms fade and the sun returns over Shelbyville, the last thing you should worry about is whether your new roof was installed correctly. HEP’s craftspeople treat every shingle and seam as if it were over their own homes, and that pride shows in our comprehensive workmanship warranties. From the first inspection to the final nail, we stand behind our roofing projects with guarantees that protect you long after the crew drives away, covering installation errors, material integration, and the long-term performance you expect from a local company that’s been serving Middle Tennessee for decades.
Choosing HEP means more than getting top-tier materials and certified installers—it means enjoying total peace of mind backed by a warranty that’s as solid as the roof itself. If an issue tied to our workmanship ever surfaces, we’ll make it right at no extra cost, ensuring your investment keeps adding comfort, safety, and value to your home. Discover how easy it is to safeguard your Shelbyville property with trusted roofing solutions and a promise that’s built to last.
FAQs
What is a workmanship roofing warranty, and how does it differ from a manufacturer’s material warranty?
A workmanship warranty protects you against installation errors made by the contractor. If a leak, flashing failure, or other defect occurs because the roof was not installed to industry or manufacturer standards, we correct it at no cost. A manufacturer’s material warranty, by contrast, covers defects in the shingles, underlayment, or other factory-made components. In short, workmanship warranties cover labor-related problems, while material warranties cover product defects.
How long does your workmanship warranty last for roofs installed in Shelbyville?
Our standard workmanship warranty is 10 years from the date of installation. Because Shelbyville experiences temperature swings and occasional severe storms, we extend optional coverage up to 25 years for customers who choose our premium installation package and annual maintenance plan. All warranty periods are clearly stated in your contract, so you know the exact expiration date.
What types of roof issues are covered under your workmanship warranty?
The warranty covers any leak, blow-off, or performance failure that can be traced to how the roof was installed. This includes improper shingle nailing, misaligned starter courses, faulty flashing around chimneys or valleys, inadequate ventilation installation, and under-sealing of roof penetrations such as vents or skylights. If the defect is the result of a labor error, we repair the roof and any immediately related interior water damage free of charge.
Are there any homeowner responsibilities to keep the workmanship warranty valid?
Yes. 1) You must notify us within 30 days of discovering a problem. 2) The roof must receive routine maintenance—remove debris, keep gutters clear, and prevent mold-promoting moisture buildup. 3) Any repairs or penetrations (solar panels, satellite dishes, etc.) must be performed by us or with our written approval. 4) You must avoid foot traffic that could damage shingles. Failure to follow these requirements could void the warranty because workmanship issues can be masked or worsened by neglect.
How do I file a claim if I notice a workmanship-related roof problem?
Call our Shelbyville office at 615-XXX-XXXX or submit the online warranty form. We schedule an inspection within three business days. If the problem is covered, we provide a written repair plan and timeline—typically within one week—at no cost. Emergency leaks receive same-day temporary repairs to prevent further damage. All documentation is kept on file for your records and future property sales.
Is the workmanship warranty transferable if I sell my home in Shelbyville?
Yes. Our workmanship warranty is transferable one time within the original warranty period. The new owner must notify us in writing within 60 days of closing, and we will re-register the warranty at no charge. Transferability adds resale value by giving prospective buyers peace of mind that the roof is protected against installation defects.