Insurance Or Warranty
Insurance Or Warranty | Roof Inspections | Roofing | Shelbyville
When a sudden storm rattles Shelbyville or years of sunshine finally take their toll, HEP’s licensed pros step in with meticulous roof inspections that protect both your home and your budget. We know the fine print of manufacturer warranties and insurance policies, so our team documents every shingle, flashing, and fastener in clear photo reports that speak your carrier’s language. From spotting hail bruises invisible at ground level to confirming proper ventilation for warranty compliance, we uncover the evidence that keeps claims moving and coverage intact.
Because we’re local, you get same-week scheduling, respectful technicians, and transparent guidance on what’s urgent, what can wait, and what your policy is likely to cover. If repairs are needed, we coordinate directly with adjusters to minimize out-of-pocket costs and handle the paperwork you’d rather avoid. In short, we turn the worry of potential roof damage into the confidence of a documented, warranty-ready roof—so you can get back to enjoying life under it.
FAQs
Why should I schedule a professional roof inspection after a storm in Shelbyville?
Shelbyville sits in a weather corridor that sees frequent wind, hail, and heavy rain events. Even when shingles look intact from the ground, granule loss, lifted flashing, or punctures may be hiding just above your sightline. A certified inspection documents any storm-related damage early, giving you the maximum window—typically 12 months—to file an insurance claim or warranty request before minor issues turn into leaks, mold, or structural rot.
How does the inspection process help with my homeowner’s insurance claim?
During our visit we complete a 20-point photographic report, annotate elevations that were hit by hail or high winds, and measure the affected area with aerial software. This third-party, time-stamped report is formatted to meet the requirements of most major carriers (State Farm, Allstate, Farm Bureau, etc.). When you open a claim, you can email the PDF directly to your adjuster, reducing back-and-forth questions and increasing the likelihood of a fair settlement on the first inspection.
What documentation do you provide to make sure my manufacturer or contractor warranty stays valid?
Most shingle manufacturers, including Owens Corning and GAF, require proof of periodic professional inspections to keep enhanced warranties in force. After your appointment you receive: 1) a signed inspection checklist noting material condition; 2) high-resolution photos; 3) moisture-meter readings from attic rafters; and 4) a recommendation letter stating whether maintenance is needed or the roof is performing as designed. Keep these files with your closing papers; they satisfy the ‘maintenance record’ clause spelled out in most extended warranties.
Will the inspection cost me anything if no damage is found?
Our standard Shelbyville service area—within 25 miles of the public square—qualifies for a no-obligation inspection. If we find that your roof is sound, you pay nothing. Should you request a written real-estate transfer report or need us to travel outside the 25-mile radius, a modest trip or report fee may apply, but we always quote that up front so there are no surprises.
How soon can you inspect my roof and how long will the appointment take?
In peak storm season we reserve same- or next-business-day slots for emergency calls. Otherwise, most homeowners are scheduled within 72 hours. A typical single-family home takes 45–60 minutes to inspect, plus 15 minutes to review findings with you on site. Larger estates or multi-family complexes may require 90 minutes or more, but we will confirm the timeframe when you book.
What roof types do you inspect in Shelbyville, and do you use drones?
We inspect asphalt shingles, metal panels, wood shake, low-slope membranes (TPO/EPDM), and tile—common on historical homes around Main Street. For steep-slope or fragile roofs we deploy FAA-licensed drone pilots equipped with 4K cameras and AI damage-mapping software, ensuring full coverage without placing weight on delicate surfaces. Drone reports are accepted by most insurers, and we still perform spot checks by ladder where safe to corroborate findings.