- HEP Roofing
- Iron-clad Warranties

Iron-clad Warranties
Iron-clad Warranties | Roofing Done Right | Roofing | Sharps Chapel
In Sharps Chapel, your roof faces scorching sun, surprise storms, and Tennesseeâs relentless humidity, so it deserves champions who never cut corners. HEP backs every shingle and seam with iron-clad warranties that protect both materials and workmanship, giving you the rare peace of mind that comes from roofing done right.
Our certified crews arrive on time, safeguard your landscaping, and leave your yard as spotless as the new roof overhead. If an issue ever pops up, one call triggers a swift, no-hassle responseâno small print, no finger-pointing, just honest service rooted in decades of local experience.
Ready to upgrade? Schedule a free inspection and estimate today and discover why neighbors across Union County say HEP turned their roof into their best long-term investment.
FAQs
What does an âIron-Clad Warrantyâ mean for my Sharps Chapel roof?
Our Iron-Clad Warranty is a combination of a manufacturerâs Lifetime Limited Warranty on the shingles and our own 20-year workmanship guarantee. It protects you against material defects, installation errors, leaks, wind damage up to 130 mph, and even labor costs for repairs or full replacement. In short, if any covered issue happens, you pay nothing out of pocketâparts, labor, tear-off, and disposal fees are all included.
How long is the coverage, and what exactly is covered under this warranty?
Material defects are covered for the lifetime of the roofing system (50 years non-prorated, then prorated thereafter). Workmanship is covered for 20 years from the date of installation. During these periods, we will repair or replace shingles, underlayment, flashing, vents, and fasteners at no charge if they fail due to defect or poor installation. The warranty also covers wind damage up to 130 mph, algae staining for 15 years, and roof leak repairs due to normal weather exposure.
Is the Iron-Clad Warranty transferable if I sell my home in Sharps Chapel?
Yes. You may transfer the warranty one time within the first 10 years of installation. The new homeowner receives the remaining balance of both the material and workmanship coverage. All you need to do is submit a simple transfer form and a $100 administrative fee within 60 days of closing, and the protection moves with the propertyâadding value and peace of mind for potential buyers.
What maintenance must I perform to keep the warranty valid?
Our warranty is hassle-free, but basic upkeep is required: (1) keep gutters and downspouts clear so water drains properly; (2) visually inspect the roof each spring and fall, and after severe storms, for debris or damaged shingles; (3) trim overhanging tree limbs; and (4) call us promptly if you spot issues so they can be fixed before more damage occurs. Keep records of any maintenance or inspections; we may request them if a claim is filed.
How do I file a warranty claim, and how quickly will you respond?
Just call our local Sharps Chapel office at 865-555-ROOF or fill out the online claim form. Attach photos if possibleâthis helps us expedite the process. We will schedule an on-site inspection within 48 hours of your call (weather permitting). If the problem is covered, we typically complete repairs within 5â7 business days, prioritizing leaks or safety hazards immediately.
Why should I choose Roofing Done Right for an Iron-Clad Warranty in Sharps Chapel?
Weâre a GAF Master Eliteâcertified contractorâa distinction held by fewer than 2 % of roofers nationwide. That certification allows us to offer enhanced manufacturer warranties most competitors canât. Our crews are local to the Sharps Chapel area, so we understand the regionâs humid summers, winter freeze-thaw cycles, and building-code requirements. We perform a 55-point post-installation inspection, register your warranty with the manufacturer, and remain on call 24â7 should any issue arise. Itâs roofing done rightâbacked by an Iron-Clad promise that your investment is protected for decades.