Manufacturer’s Warranty
Manufacturer’s Warranty | Roof Replacement | Roofing | Sharps Chapel
When the Tennessee weather puts your home to the test, HEP keeps you covered with manufacturer-backed warranties that protect every shingle we install. Our certified crews arrive on time, respect your property, and complete most roof replacement projects in Sharps Chapel in as little as a single day. From storm-resistant architectural shingles to sleek metal panels, we partner with premium manufacturers who stand behind their materials—so you gain both HEP’s workmanship guarantee and the added confidence of long-term product coverage.
No surprises, no hidden clauses: we handle the paperwork, register your warranty, and walk you through maintenance tips that keep it active for decades. Whether your current roof is curling, leaking, or simply past its prime, schedule a free inspection today and discover how a worry-free roof replacement can boost curb appeal, raise energy efficiency, and safeguard everything beneath it.
FAQs
What does the manufacturer’s warranty typically cover on a new roof replacement in Sharps Chapel?
Most leading shingle manufacturers provide a limited lifetime warranty that protects you against material defects—things such as premature cracking, granule loss, blistering, or failure to seal properly. Because Sharps Chapel experiences hot summers, high humidity, and the occasional severe storm off Norris Lake, the warranty is designed to ensure the shingles perform under those specific regional conditions. Coverage generally applies only to manufacturing defects, not damage caused by weather events, foot traffic, or lack of maintenance.
How long is the warranty period, and does it vary by shingle type?
Standard architectural asphalt shingles usually carry a limited lifetime warranty (defined by most manufacturers as the first 40–50 years of the roof’s life). Budget-friendly three-tab shingles often come with 20–25-year coverage, while premium designer shingles or metal options can be warranted for 50 years or more. Some brands offer prorated coverage after the first 10 years, meaning reimbursement for materials decreases over time. Always verify the specific term and proration schedule printed on your warranty certificate.
Are labor costs included under the manufacturer’s warranty?
A basic manufacturer’s warranty covers the cost of replacement materials only. However, many homeowners in Sharps Chapel choose an upgraded “system” or “enhanced” warranty, which extends coverage to the labor needed to remove and reinstall defective shingles. These enhanced warranties must be installed by manufacturer-certified contractors and typically require the full roofing system—underlayment, starter strips, ridge caps, and approved ventilation—to be from the same brand. Labor coverage usually remains non-prorated for 10–25 years, depending on the product line you select.
What actions or conditions can void my roofing manufacturer’s warranty?
Common warranty-voiding issues include (1) improper installation by a non-certified roofer, (2) inadequate attic ventilation that causes heat and moisture buildup, (3) overlaying new shingles on top of old ones, (4) use of unapproved accessories or sealants, (5) pressure-washing or using harsh chemicals that damage the shingle surface, and (6) failure to perform routine maintenance such as clearing debris and cleaning gutters. In Sharps Chapel’s wooded neighborhoods, it’s especially important to remove moss and fallen limbs promptly to stay in compliance.
How do I register my manufacturer’s warranty after the roof replacement?
Most brands require online registration within 30–60 days of roof completion. Your Sharps Chapel roofing contractor should provide the product codes, installation date, and contractor certification number needed for submission. After registration, you’ll receive a confirmation email or mailed certificate—keep this document with your home records. If you sell the property, you may be able to transfer the warranty to the next owner (usually once within the first 10 years) by completing a simple transfer form and paying a small administrative fee.
What is the process for filing a warranty claim if I notice an issue?
1. Contact your installing roofer first; they will inspect the roof to determine whether the problem is likely a manufacturing defect. 2. Gather documentation—photos of the affected area, proof of purchase, and your warranty certificate. 3. Your contractor or you will fill out the manufacturer’s claim form and submit it with the required evidence. 4. The manufacturer may send an independent inspector to verify the defect. 5. If approved, the manufacturer will supply replacement materials (and labor, if your warranty includes it). Your Sharps Chapel contractor will then schedule the repair. Claim review typically takes 2–4 weeks, though storm-season backlogs can extend that timeframe.