Certified Crews
Certified Crews | Roof Repair | Roofing | Sharps Chapel
When a sudden summer squall sweeps across Norris Lake and shingles scatter into the yard, Sharps Chapel homeowners turn to HEP’s certified crews for trustworthy roof repair. Raised and trained right here in East Tennessee, our technicians bring factory-approved techniques, OSHA-level safety practices, and a neighbor’s respect to every home. Whether your roof is metal, shingle, or a classic cedar shake, we arrive with thermal imaging, drone inspections, and a truck stocked with premium materials, so most fixes are finished the same day the ladder comes off the truck.
Choosing HEP means more than plugging a leak; it means locking in a 10-year workmanship warranty, transparent pricing with no surprise fees, and constant photo updates that let you watch progress from your phone. We handle the paperwork for insurance claims, install temporary tarps at no extra cost, and leave your yard cleaner than we found it—right down to magnet-rolling for stray nails. Schedule your free inspection today and see why your neighbors along Sharps Ridge trace the peace of mind on their ceilings back to a single call to HEP.
FAQs
What kinds of roof problems can your certified crews repair in Sharps Chapel?
Our technicians are trained and certified to repair asphalt shingles, metal panels, standing-seam roofs, cedar shakes, and low-slope membrane systems. Common fixes include leak detection and patching, shingle replacement, flashing and pipe-boot repairs, ridge-vent restoration, chimney counter-flashing, storm and wind damage remediation, and structural decking replacement if rot is present.
How fast can you respond to an emergency roof leak in Sharps Chapel?
Because we base a service crew in Union County, we usually arrive within 2–4 hours of your call, 24/7. In severe weather we triage emergencies, but every customer receives a temporary tarp or patch on the first visit to stop active water intrusion, followed by a full repair plan and written quote within 24 hours.
Are your roofers licensed, certified, and insured?
Yes. All crew leaders hold CertainTeed ShingleMaster and Owens Corning Preferred Contractor credentials, and every installer completes OSHA 10 safety training. We carry $2 million in general liability insurance and full workers’ compensation, so homeowners are completely protected from liability during the repair.
Can you help me file an insurance claim for storm damage?
Absolutely. We document damage with high-resolution photos, thermal imaging (when needed), and a Haag-certified inspection report. We meet your adjuster on-site, explain the scope of repairs, and supply Xactimate-formatted estimates to streamline approval, ensuring you receive the full benefit you’re entitled to under your policy.
How much will my roof repair cost, and do you offer free estimates?
Estimates are always free. Minor shingle repairs in Sharps Chapel start around $250–$450, while moderate leak and flashing repairs typically range from $600–$1,200. Larger structural or storm-damage jobs vary based on materials and square footage. After the inspection we provide a fixed-price written proposal so you know the exact cost before any work begins.
What materials do you use, and do repairs come with a warranty?
We match replacement shingles or panels to your existing roof whenever possible, using premium brands like CertainTeed, Owens Corning, and Englert metal. All sealants meet ASTM D4586 or D6694 standards, and fasteners are hot-dip galvanized or stainless steel. Repairs are backed by a 5-year workmanship warranty from us, plus any remaining manufacturer warranty on the original roofing material.