Industry-leading Warranties
Industry-leading Warranties | Roofing Done Right | Roofing | Seymour
From the first shingle to the final inspection, HEP treats every Seymour roof like it’s sheltering our own families. Our certified crews pair premium materials with meticulous craftsmanship, then back it all with industry-leading warranties that protect you long after the ladders are gone. Homeowners love the no-fine-print coverage on labor, leaks, and even high-wind damage, while real estate pros appreciate the transferable value that follows the home, not just the owner.
When you choose HEP, you’re choosing roofing done right—supported by 24/7 local service, honest financing options, and a track record built over decades in East Tennessee weather. Schedule a free roof health check today and discover why Seymour neighbors keep passing our name around with the same confidence our warranties deliver.
FAQs
What makes your roofing warranties in Seymour “industry-leading”?
Our roofing systems are backed by a dual-layer warranty: a lifetime manufacturer’s warranty on the shingles or metal panels, and a 25-year workmanship warranty provided directly by our company. Few contractors in the Seymour area combine both forms of protection at these lengths, which means you are covered for material defects as well as installation-related issues for decades.
How long does the warranty actually last, and does it ever decrease in coverage?
The manufacturer’s warranty is non-prorated for the first 50 years, meaning you receive 100 % replacement value on labor and materials if a covered defect occurs. After year 50 it converts to a limited, prorated lifetime warranty. Our workmanship warranty remains in full force for 25 years with no proration—if a leak develops because of installation, we repair it at no cost to you.
Is the warranty transferable if I sell my home in Seymour?
Yes. Both the manufacturer’s warranty and our workmanship warranty can be transferred one time within the first 10 years of the initial installation. To complete the transfer, the new homeowner simply fills out a short form and pays a modest $100 transfer fee to the manufacturer—no inspection is required.
What’s the difference between a manufacturer’s warranty and a workmanship warranty?
The manufacturer’s warranty covers defects in the roofing materials themselves—shingle granule loss, premature cracking, or metal coating failures. A workmanship warranty covers the quality of the installation—flashing details, fastener placement, ventilation, and sealing. Having both means you are protected whether the problem stems from the product or the way it was installed.
What steps should I take to keep my warranty valid?
1. Register the warranty within 60 days of roof completion (we handle this for you but you’ll receive confirmation by mail). 2. Schedule an annual visual inspection and keep a written record; we provide this service for free the first two years. 3. Maintain proper attic ventilation and insulation to prevent heat-related damage. 4. Avoid installing aftermarket rooftop equipment (satellite dishes, solar panels) without our approval, as improper mounting can void the workmanship coverage. 5. Report leaks or storm damage within 30 days so we can document and correct the issue promptly.
How do I file a warranty claim if I notice a problem with my roof?
Call our dedicated warranty line at 812-555-ROOF or submit a claim through our website. We will schedule an on-site inspection within 48 hours. If the issue is workmanship-related, we repair it immediately at no cost. If it involves a material defect, we handle all manufacturer paperwork, photographs, and submission on your behalf and coordinate replacement materials so you have a single point of contact throughout the process.