Insurance Claims
Insurance Claims | Siding Solutions | Roofing | Sewanee
When storms sweep through Sewanee, the aftermath can feel overwhelming—but HEP makes it easy to bounce back. Our local team specializes in navigating insurance claims for roofing repairs and replacements, pairing that expertise with dependable siding solutions that restore curb appeal and protect your home from future weather surprises. We meet adjusters on-site, document every shingle and panel, and advocate for the full coverage you deserve so you can focus on what matters most.
From the first free inspection to the final nail, you’ll appreciate HEP’s transparent estimates, premium materials, and courteous crews. Whether your roof needs a minor patch or a complete overhaul, we treat each project with hometown pride—backed by industry-leading warranties and a commitment to leaving your property cleaner than we found it. Ready to fortify your Sewanee home? Contact us today and let HEP handle the hard work while you enjoy total peace of mind.
FAQs
What is the first step I should take after storm damage to my roof or siding in Sewanee?
Your safety comes first—make sure everyone is out of harm’s way and avoid walking on a damaged roof. Then call us for a free, no-obligation inspection. We’ll document wind, hail, or fallen-tree damage with photos and written notes that your insurer will need. Reporting the loss within 48–72 hours often speeds up the claims process, so we’ll help you file the initial claim with your carrier right from your property.
How does the insurance claims process work for roofing or siding repairs or replacements?
1) Inspection & Documentation: We perform a comprehensive inspection and gather proof of the damage. 2) Claim Filing: You or we (with you on the phone) notify your insurer and receive a claim number. 3) Adjuster Meeting: We meet the adjuster on-site to ensure all damage is noted and local Sewanee building-code upgrades are included. 4) Scope of Loss Review: When the insurer issues the estimate, we compare it to our own to make sure nothing is missed. 5) Repairs & Supplements: We complete the work according to manufacturer specs; if hidden damage is found, we submit supplements on your behalf. 6) Final Documentation & Payment: After final inspection, we send completion photos and invoices to the insurer so the remaining funds are released.
Will you work directly with my insurance adjuster?
Yes. Our claims specialists regularly coordinate with adjusters from State Farm, USAA, Allstate, and other carriers serving Franklin County. We attend the adjustment meeting, provide measurements, code references, and photos, and negotiate fair market pricing using Xactimate—the same software most insurers require. This minimizes out-of-pocket costs for you and helps prevent delays or underpayments.
Can I upgrade to better roofing or siding materials through an insurance claim?
Insurance pays to restore your home to its pre-loss condition, but you can absolutely use the claim funds as a base and pay the difference for an upgrade. Popular choices in Sewanee are Class 4 impact-resistant shingles, standing-seam metal roofs, and insulated vinyl or fiber-cement siding. We’ll provide a written change order that outlines any additional cost so you know exactly what your portion will be before work begins.
How long will it take to complete my roof or siding project once the claim is approved?
Typical asphalt-shingle roof replacements in Sewanee take 1–2 days; metal roofs take 2–4 days, and full siding jobs require 3–5 days depending on the home’s size. Material availability and weather are the main variables. We schedule your project within 7–10 business days of receiving the insurer’s written approval and your material selections, and we keep you updated with a detailed production timeline.
Why should I choose your company for insurance-related roofing and siding solutions in Sewanee?
We are a locally owned, licensed, and insured contractor with 15 years of storm-restoration experience in the Cumberland Plateau region. Our Haag-certified inspectors understand both the microclimate that affects homes in Sewanee’s higher elevations and the specific code requirements enforced by Franklin County. We offer turnkey service—claims assistance, premium product options, factory-certified installation crews, and lifetime workmanship warranties—so you get peace of mind from the first call through final inspection.