Industry-leading Warranties
Industry-leading Warranties | Roofing Done Right | Roofing | Sewanee
When storms roll off the Cumberland Plateau, Sewanee homeowners want more than just shingles nailed in place—they want roofing done right. HEP delivers with installations engineered for our unique mountain climate, backed by workmanship that meets or exceeds manufacturer specifications. Every crew member is factory-trained, every inspection is meticulous, and every project is wrapped in transparent communication so you always know the next step.
Our industry-leading warranties seal the deal. You’ll receive lifetime coverage on materials, up to 25 years on workmanship, and a hassle-free registration process handled entirely by our team. No fine print, no prorating—just the confidence that your new roof will stand strong for decades. Choose HEP in Sewanee and experience peace of mind that’s as solid as the roof over your head.
FAQs
What makes your roofing warranties in Sewanee “industry-leading”?
Our warranties combine a 50-year manufacturer’s material warranty with a 25-year workmanship warranty—both backed by the manufacturer and our own company. Few local contractors offer this dual coverage, so you’re protected against defects in the shingles themselves and any installation errors for decades.
Does the warranty cover storm damage common in Sewanee’s mountain climate?
Yes. The manufacturer’s warranty covers wind speeds up to 130 mph, which exceeds most storms recorded on the Cumberland Plateau. We also offer optional impact-resistant shingle upgrades that extend coverage to hail events, giving homeowners peace of mind during severe weather.
Are your warranties transferable if I sell my home?
Absolutely. Both the material and workmanship warranties can be transferred once within the first 10 years at no cost. This boosts your home’s resale value because the new owner receives the same robust protection you enjoyed, with no lapse in coverage.
What maintenance is required to keep the warranty valid?
Just follow basic roof care: keep gutters clear, trim overhanging branches, and schedule an annual inspection—free for the first five years with our "Roofing Done Right" program. You don’t have to record every small repair; we document service visits digitally to prove compliance if a future claim arises.
How do I file a warranty claim if I notice an issue?
Call our local Sewanee office or submit a claim online. We’ll inspect the roof within 48 hours, photograph the problem, and handle all paperwork with the manufacturer. Most claims are approved within two weeks, and repairs are scheduled immediately afterward—at no cost to you.
Can I upgrade my existing roof and still get the full warranty?
Yes. If your current decking is sound, we can install a complete roof system—underlayment, starter strips, ventilation, and shingles—qualified for the full 50/25-year warranty. We’ll also perform a structural assessment to ensure the roof meets Sewanee’s wind-uplift code before issuing the warranty certificate.