Lifetime Workmanship Warranty
Lifetime Workmanship Warranty | Roof Replacement | Roofing | Sewanee
Choosing a new roof is a major decision, but Sewanee homeowners can feel confident when HEP is on the job. Our family-owned team has protected Tennessee homes for decades, and we back every installation with an industry-leading lifetime workmanship warranty. That means long after the shingles have settled in, we’re still standing behind our craft—ready to fix anything that should have been done right the first time, at no extra cost to you.
When you schedule a roof replacement with HEP, you’re getting more than fresh materials; you’re gaining peace of mind. Certified crews arrive on time, respect your property, and follow a meticulous installation process that exceeds local code. From the first inspection to the final nail check, you’ll see why neighbors across Sewanee recommend us whenever storms roll through or insurance claims get complicated. Your home deserves a roof that lasts a lifetime—let HEP make sure it does.
FAQs
What does your Lifetime Workmanship Warranty cover for roof replacements in Sewanee?
Our Lifetime Workmanship Warranty guarantees that every aspect of the installation we control—tear-off, decking repairs, flashing, underlayment, ventilation, shingle or metal panel fastening, and cleanup—will remain free of defects caused by workmanship for as long as you own your Sewanee home. If a leak or other roofing problem arises because we didn’t install something correctly, we will supply all labor and ancillary materials needed to fix it at no cost to you.
Is the Lifetime Workmanship Warranty transferable if I sell my Sewanee home?
Yes. You can transfer the warranty once within the first 10 years of the original installation. The transfer must be completed in writing within 60 days of the home’s title change. After transfer, the new owner receives coverage for the remaining term up to 10 years from the installation date, giving future buyers confidence in the roof’s integrity.
How does your workmanship warranty differ from the manufacturer’s material warranty?
The manufacturer’s warranty covers defects in the roofing materials themselves—such as shingle granule loss or premature cracking—according to their published terms. Our Lifetime Workmanship Warranty, on the other hand, protects you if the roof fails because of how those materials were installed. When you register both warranties, you enjoy comprehensive protection: materials are backed by the manufacturer, and our labor is backed by us.
What isn’t covered under the Lifetime Workmanship Warranty?
The warranty excludes issues caused by events we can’t control, such as hail, wind speeds exceeding local building-code limits, fallen trees, fire, improper roof alterations by others, or lack of routine maintenance (e.g., letting debris pile up in valleys or gutters). It also doesn’t cover interior damage that predates our installation. However, if storm damage occurs, we can still help you navigate an insurance claim.
What should I do if I suspect a workmanship-related problem with my new roof?
Call or email us right away. We’ll schedule a free on-site inspection within 48 hours for Sewanee addresses (weather permitting). If we confirm the issue stems from our installation, we’ll document the problem, explain the repair plan, and complete the fix—typically within one week—without any charge to you. Your paperwork and photos become part of your permanent warranty file.
Why is a workmanship warranty especially important for homes in Sewanee, TN?
Sewanee’s elevated Plateau climate exposes roofs to rapid temperature swings, heavy rains, occasional ice, and high UV levels. Improperly flashed chimneys, poorly ventilated attics, or under-driven nails can all accelerate leaks and shingle failure in these conditions. A robust Lifetime Workmanship Warranty means you ’re protected against workmanship errors that could otherwise shorten your roof’s life in Sewanee’s demanding environment.