Unexpected Leaks
Unexpected Leaks | Roof Repair | Roofing | Sewanee
Living atop the Cumberland Plateau has its charms—until rain starts tapping through your ceiling. When unexpected leaks threaten your peace in Sewanee, HEP’s seasoned roofers arrive pronto for roof repair, armed with thermal scanners, high-reach equipment, and the know-how to trace moisture back to the smallest nail hole. We treat every call like an emergency, securing tarps within hours and crafting a permanent solution that respects both the character of mountain homes and your budget.
From loose flashing on rustic cabins to storm-torn shingles over campus rentals, our licensed crew handles every phase of roof repair with craftsmanship and courtesy. You’ll get clear photos, upfront pricing, and a workmanship warranty that lasts long after the clouds roll away—because keeping neighbors dry isn’t just our job, it’s our hometown promise.
FAQs
What are the most common reasons for sudden roof leaks in Sewanee?
In Sewanee, abrupt leaks are often triggered by wind-driven rain from pop-up thunderstorms, hail impact during spring storms, flashing that has lifted in high winds, and shingles that have cracked from our frequent freeze–thaw cycles at higher elevation. Fallen branches from hardwood trees are another local culprit. During our free inspection we determine the exact source so we can repair the problem—not just the symptom.
How fast can your crew arrive for an emergency roof-leak call?
We maintain a 24/7 on-call team for Sewanee and the surrounding Plateau communities. If you call before 5 p.m. we can usually be on site the same day, often within 2–4 hours. Night-time or severe-weather calls are handled as safety allows, but you will always get a live dispatcher who can schedule the earliest possible arrival and walk you through immediate safety steps.
What should I do to minimize damage until the repair crew gets here?
1) Move valuables, electronics, and furniture away from the drip line. 2) Place a bucket or plastic storage bin under the leak and line it with a towel to reduce splashing. 3) If water is bulging behind paint or drywall, carefully poke a small hole with a screwdriver to let it drain in a controlled way. 4) Shut off electricity to affected ceiling fixtures. 5) Take photos for insurance purposes. Our dispatcher can guide you through these steps while you wait.
Is the service you provide a permanent repair or just a temporary patch?
Our first priority during an emergency visit is to stop active water intrusion—usually with a reinforced tarp or targeted flashing fix. Once the roof is dry we perform a full assessment and provide a written plan for a permanent repair or, if needed, partial re-roofing. In most cases we can complete the lasting repair on the same follow-up visit because our trucks carry matching architectural shingles, sealants, and metal flashing common to Sewanee homes.
How much does unexpected leak repair typically cost in Sewanee?
Costs vary with the extent of damage, roof pitch, and material. A straightforward shingle replacement or flashing reseal can run $275–$550. More complex work—such as replacing decking or multiple layers of shingles—can range from $750 to $2,000. We provide a no-obligation written quote after inspection, and emergency tarp-over fees are waived if you proceed with the permanent repair through us.
Do you work with insurance companies, and is your repair work guaranteed?
Yes. We document the damage with photos, moisture readings, and a detailed scope of work that you can submit directly to your homeowner’s insurer. Our office staff can also meet adjusters on site if requested. All labor is backed by a 5-year workmanship warranty, and the materials we install carry the manufacturer’s warranty—usually 30-50 years for shingles and 20+ years for metal flashing.