Camera-documented Inspection
Camera-documented Inspection | Storm Damage Restoration | Roofing | Sevierville
When hail, high winds, and heavy rain rip through Sevierville, HEP’s roofing team arrives with more than ladders and shingles—we bring HD cameras that capture every inch of damage in real time. Our certified inspectors climb onto your roof, record detailed footage, and share it with you on-site, so you can see exactly what we see before any decisions are made. This transparent, camera-documented process eliminates guesswork, speeds up insurance claims, and lets you feel confident that every hidden crack, missing shingle, and compromised flashing has been found.
From the first snapshot to the final nail, HEP’s seasoned crews handle the entire storm damage restoration journey with care and precision. We coordinate directly with insurers, schedule repairs around your calendar, and install industry-leading materials designed to outlast Tennessee’s toughest weather. The result is a roof that’s stronger than ever—and the peace of mind that comes from seeing the proof with your own eyes.
FAQs
Why do you use camera-documented inspections for storm-damaged roofs in Sevierville?
High-resolution photos and drone footage allow us to capture every shingle, flashing point, and penetration from multiple angles. In Sevierville’s humid subtropical climate, hail bruises, wind-lifted tabs, and hidden punctures are common but hard to see from the ground. By documenting the roof digitally we can zoom in on granule loss, broken seals, and soft decking spots, giving you and your insurance carrier undeniable visual evidence of the damage and the roof’s pre-restoration condition.
What types of storm damage can your technicians identify with the camera system?
Our inspectors are trained to spot wind creases, hail impact marks, missing or displaced shingles, cracked pipe boots, dented metal components, damaged ridge vents, and water intrusion points. Infrared imaging can also reveal moisture trapped under shingles or within the decking. Because Sevierville often receives high winds from mountain storms and sudden hail events, our multi-angle photography helps ensure even small or developing problems are captured before they lead to leaks or structural decay.
How long does the inspection and restoration process typically take?
A standard single-family roof inspection in Sevierville takes 60–90 minutes onsite. We deliver the full digital report with annotated photos within 24 hours. If restoration is needed, emergency temporary repairs can be completed the same day. Full roof replacement timelines average 1–3 days once materials are on site, depending on roof size and weather. From first call to completed restoration the whole process usually spans 1–2 weeks, though we can expedite for urgent leaks or pending real-estate closings.
Do I need to be present during the camera-documented inspection?
No, you do not have to be home. Our team can perform the inspection, take the photographs, and leave your property exactly as we found it. We will then email or text you a secure link to the photo report, including captions that explain each finding. If you prefer to be onsite, we’ll walk you through the images in real time on a tablet so you can see the issues before we leave.
How do the photos help with my insurance claim?
Insurance adjusters rely on clear, time-stamped evidence to approve storm-damage claims. Our photo package includes wide-angle context shots, close-ups of each damage point, a damage map, and a written summary that references current International Residential Code (IRC) and Tennessee state standards. Because everything is date-stamped and geo-tagged in Sevierville, you have objective documentation that speeds up approvals, reduces disputes, and can even increase payout accuracy by proving code-upgrade requirements.
Are you familiar with Sevierville building codes and local weather patterns?
Yes. We are based in Sevier County and hold Tennessee contractor and roofing licenses. Our crews follow local wind-uplift fastening schedules, valley metal requirements, and ice-shield rules for elevations above 2,500 feet common around Sevierville. We track NOAA and National Weather Service data to correlate hail size, wind speeds, and storm paths with the dates on your photos. This local expertise ensures your restoration meets code, withstands future mountain storms, and passes final inspection the first time.