Factory-certified Crews
Factory-certified Crews | Roofing Done Right | Roofing | Sevierville
When the mountain weather in Sevierville turns fierce, homeowners turn to HEP’s factory-certified crews for roofs that withstand every season. From the first shingle removed to the final inspection, you’ll see genuine craftsmen at work—clean job sites, precise flashing, and meticulous installation backed by industry-leading materials and manufacturer training. Our local team understands the nuances of Sevier County homes and treats every property as if it were their own.
That commitment is what we call roofing done right. It means transparent quotes, clear communication, lifetime-grade warranties, and a crew that shows up on time—every time. Whether you need a complete replacement or a quick repair after a storm, HEP delivers peace of mind under one solid roof.
FAQs
What does it mean that your crews are “factory-certified”?
Our installers have completed manufacturer-specific training programs and passed performance audits conducted by the roofing manufacturer. Certification verifies that our crew follows the precise installation methods, safety standards, and quality controls required for the shingles, underlayments, ventilation products, and accessories we use. It also means we are authorized to register extended manufacturer warranties that non-certified contractors cannot offer.
Why is a factory-certified roofer the best choice for my Sevierville home?
Sevierville’s humid summers, occasional high-wind events, and winter freeze-thaw cycles put extra stress on roofing systems. Factory-certified crews know the manufacturer’s exact specifications for nail patterns, sealant placement, flashing details, and attic ventilation that help the roof stand up to local climate conditions. Choosing certified labor reduces the risk of premature shingle failure, roof leaks, and voided warranties—saving you money and headaches in the long run.
Do factory certifications affect my roof warranty?
Yes. Most leading brands—such as GAF, Owens Corning, and CertainTeed—offer tiered warranties. If the roof is installed by a non-certified contractor, you usually receive only a basic material warranty (10–25 years, materials only). When a factory-certified contractor installs the system, you become eligible for enhanced warranties that can provide 50-year non-prorated material coverage and 25-year workmanship coverage, all backed by the manufacturer rather than the installer alone.
What roofing materials and systems are your crews certified to install?
Our Sevierville team is certified by multiple manufacturers, including GAF (Master Elite), Owens Corning (Preferred Contractor), and CertainTeed (ShingleMaster). Certifications cover asphalt architectural shingles, designer shingles, impact-resistant shingles, synthetic underlayments, ice-and-water shield, ridge and intake ventilation, and accessory metal flashing. If you are interested in specialty products—such as solar shingles or metal panels—we have separate manufacturer credentials for those systems as well.
How long does a factory-certified roof installation usually take?
Most single-family homes in the Sevierville area can be completed in 1–3 days, depending on roof size, pitch, and the amount of decking repair required. Factory-certified crews work efficiently because they follow standardized installation sequences and use manufacturer-approved tools that speed up fastening and sealing without compromising quality. Weather delays and complex roof designs can extend the timeline, but you will receive a detailed schedule before work begins.
How can I verify that your certification is current and authentic?
Every manufacturer maintains an online database of certified contractors. Ask us for our certification ID number or visit the manufacturer’s website and enter our company name and ZIP code (37862). You can also request to see our physical certificates and annual renewal letters. We encourage homeowners to perform this simple check; it protects you from storm-chasers who may falsely claim factory status without the training or insurance to back it up.