Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Sevierville
Looking for a worry-free roof replacement in Sevierville? HEP pairs master craftsmanship with industry-leading warranties that protect your investment long after the last shingle is nailed down. From the first inspection to the final cleanup, our certified team uses top-tier materials and proven installation techniques, ensuring your new roof stands strong against East Tennessee’s sun, storms, and sudden temperature swings.
Our warranties aren’t just paperwork—they’re peace of mind. HEP backs every roof with extended coverage on both labor and materials, so you can relax knowing one call brings fast, friendly support if an issue ever arises. Ready to trade leaks and curling shingles for lasting security? Let HEP handle your roof replacement and feel confident you’ll be covered for years to come.
FAQs
What kinds of warranties do you offer with a full roof replacement in Sevierville?
Every complete roof replacement we install comes with two layers of protection: a manufacturer’s material warranty and our own 25-year workmanship warranty. The material warranty is backed by the shingle producer and protects you against product defects, while our workmanship warranty guarantees that all labor and installation meet or exceed industry standards.
How long does the manufacturer’s material warranty last and what does it cover?
Depending on the shingle line you choose, the manufacturer’s warranty is either 30, 40, or 50 years, and most lines include “lifetime” coverage for manufacturing defects. It covers issues such as premature granule loss, cracking, blistering, and other failures that occur under normal weather conditions. If a covered defect appears, the manufacturer will supply replacement materials and, in many cases, labor costs for installation.
Is your workmanship warranty transferable if I sell my home?
Yes. Our 25-year workmanship warranty is fully transferable one time within the first 10 years of the roof’s installation. To transfer it, the new homeowner simply needs to notify us in writing within 60 days of closing, and we’ll update the warranty documentation at no charge.
What steps must I take to keep my roof warranty valid?
All warranties require that the roof be properly maintained. That means having a licensed professional inspect the roof every 1–2 years, keeping gutters clear, removing debris, and addressing minor repairs promptly. DIY alterations, installation of satellite dishes without proper flashing, or using non-approved cleaning chemicals can void both material and workmanship coverage.
Does the warranty cover storm or hail damage common in Sevierville?
Manufacturer and workmanship warranties cover defects or installation errors, not acts of nature such as hail, wind, or falling limbs. Storm damage is usually handled by your homeowners insurance. However, our team provides free storm-damage inspections and will document any issues to support your insurance claim.
How do I register my new roof’s warranties once the project is complete?
We handle the entire registration process for you. After final inspection and payment, we submit the manufacturer’s warranty paperwork electronically and provide you with a confirmation certificate. Your workmanship warranty is automatically activated on the completion date, and you’ll receive a digital copy for your records.