Certified Technicians
Certified Technicians | Roof Repair | Roofing | Sevierville
When weather off the Smokies turns rough, Sevierville homeowners call on HEP’s certified technicians for reliable roof repair that lasts. Our local crew arrives ready to diagnose leaks, missing shingles, and storm damage with the same friendly professionalism that’s kept us a community favorite for decades. From historic cabins to modern family homes, we treat every roof like it protects our own families—because here, you’re more than a customer; you’re a neighbor.
We pair top-tier materials with industry-leading training, so you get craftsmanship that stands up to pounding rain, heavy snow, and blistering summer sun. Transparent estimates, clear communication, and tidy job sites mean zero surprises—except how fast your roof looks brand-new again.
Need help right now? One call brings a licensed, insured specialist to your door, ready to stop active leaks and restore your peace of mind. HEP’s commitment to honest pricing and 100% satisfaction guarantees you’ll feel confident from the first inspection to the final shingle.
FAQs
What roofing repair services do your certified technicians provide in Sevierville?
Our Sevierville team handles shingle, metal, and flat-roof repairs; leak detection and patching; storm and hail damage restoration; flashing and chimney repairs; skylight resealing; gutter and downspout fixes; and preventive maintenance. Each technician is factory-trained, OSHA-compliant, and licensed to work on residential and light-commercial structures.
How fast can you respond to an emergency roof leak in the Sevierville area?
We maintain a 24/7 emergency dispatch line. For homes inside Sevierville city limits we typically arrive within 2 hours, and within 4 hours for surrounding Sevier County. Our trucks carry common shingles, underlayment, sealants, and tarps, allowing us to stop active leaks on the first visit and schedule permanent repairs the next dry day.
Do your roof repairs come with a warranty?
Yes. Labor is backed by a 5-year workmanship warranty, while materials carry the manufacturer’s warranty—up to 50 years on architectural shingles and lifetime on select metal panels. All warranties are transferable once within the first 10 years, adding value if you sell your home.
What signs should I look for that indicate my roof needs professional repair?
Common warning signs include missing, curled, or cracked shingles; granules in gutters; dark or soft spots on the decking; water stains on ceilings or attic rafters; higher energy bills from lost insulation value; clogged or detached gutters; and visible rust or loose fasteners on metal roofing. If you notice any of these, schedule an inspection to prevent further damage.
Will you help with my insurance claim for storm or hail damage?
Absolutely. Our certified technicians document damage with photos, detailed measurements, and moisture readings. We meet your adjuster on-site, supply a written scope of work using Xactimate pricing, and handle supplemental filings. Most clients pay only their deductible for covered events.
What roofing materials and brands do you use for repairs?
We are certified installers for GAF, Owens Corning, and CertainTeed asphalt shingles; Drexel and McElroy standing-seam metal; and Mule-Hide TPO for flat roofs. Using manufacturer-approved materials allows us to extend full system warranties and ensure perfect color and profile matches when replacing damaged sections.