- HEP Roofing
- Iron-clad Warranties

Iron-clad Warranties
Iron-clad Warranties | Roofing | Rutledge
Whether your Rutledge home sports classic shingles or cutting-edge metal panels, HEP backs every roofing installation with an iron-clad promise: total peace of mind. Our seasoned crews blend meticulous craftsmanship with premium materials, then seal the deal with warranties so robust they outlast most trends and Tennessee storms alike. From the first inspection to the final nail, you’ll know exactly what’s covered, how long it’s covered, and whom to call if nature ever tests our work.
Choose HEP and gain more than a roof—you gain a dedicated partner. Our warranties cover workmanship, materials, and even wind-driven surprises, and they’re fully transferable to future owners, safeguarding both your comfort and your property value. Relax under your Rutledge skyline knowing that every shingle, seam, and flashing is fortified by HEP’s uncompromising commitment to quality roofing excellence.
FAQs
What makes your iron-clad roofing warranties different from standard manufacturer warranties in Rutledge?
Our iron-clad warranties combine the full protection of the shingle manufacturer’s warranty with our own labor and workmanship guarantee. This dual coverage means you’re protected against material defects by the manufacturer and against installation errors by us—no loopholes, no proration, and no hidden service fees for the entire term of the warranty.
How long does the iron-clad warranty last, and is it transferable if I sell my home?
Most of our iron-clad warranties provide 50 years of non-prorated material coverage and 25 years of workmanship coverage. Better yet, the warranty is fully transferable one time within the first 10 years at no cost, adding resale value to your home in Rutledge.
What exactly is covered under the workmanship portion of the warranty?
The workmanship portion covers any roof leaks, flashing failures, or installation-related issues that occur due to errors in our labor. If a problem arises, we will repair it at no cost to you—including materials, labor, and associated disposal fees—for the duration stated in the warranty (usually 25 years).
Do I have to register the warranty after installation?
No extra paperwork is required on your end. We handle all registration with the shingle manufacturer and provide you with a digital and printed certificate for your records. You simply keep the certificate in a safe place; we store a copy in our cloud system for quick reference.
Will routine maintenance or storm damage repairs void my iron-clad warranty?
Routine maintenance performed by qualified professionals will not void your coverage, and we even offer affordable maintenance plans that keep your warranty intact. In the event of storm damage, contact us first for an inspection; we’ll document the damage for insurance and perform warranty-preserving repairs that comply with manufacturer guidelines.
What should I do if I notice a leak or issue—how do I file a warranty claim?
Call our dedicated warranty hotline or submit a claim through our website. We typically schedule an inspection within 24–48 hours for Rutledge residents. After verifying the issue is covered, we’ll handle all paperwork with the manufacturer (if materials are involved) and schedule repairs immediately—usually within 3–5 business days, weather permitting.