Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Rutledge
When storms, sunlight, and time finally outmatch your shingles, HEP steps in with Rutledge’s most trusted solution for roof replacement. Our factory-certified crews install premium Owens Corning and GAF systems, then wrap every nail, vent, and ridge in industry-leading warranties that protect your investment for decades. From the first inspection to the final clean-up, you’ll know exactly what’s covered, how long it’s covered, and why your new roof is built to outlast Tennessee’s toughest weather.
Choose HEP and you get more than a new roof—you gain peace of mind. Our lifetime material coverage, 25-year workmanship guarantee, and fully transferable warranty add real value to your home and confidence to every rainy night. Schedule your free estimate today and discover why Rutledge homeowners call HEP the safest, smartest way to secure their homes from the top down.
FAQs
What types of roofing warranties do you offer with a roof replacement in Rutledge?
Every roof we install comes with two layers of protection: (1) a manufacturer’s material warranty that covers defects in the shingles, flashing, vents, and accessory components, and (2) our own workmanship warranty that guarantees the quality of our labor. Because we are certified by the shingle manufacturer, we can upgrade you to their premium "System Plus" or "Golden Pledge" warranties, which add enhanced coverage such as non-prorated material replacement and factory-backed workmanship protection.
How long do your industry-leading warranties last?
Our standard material warranty is a limited lifetime warranty—50 years of protection on single-family homes in Rutledge, with the first 10-15 years non-prorated. When you choose the premium upgrade, that non-prorated period extends to 25–30 years. The manufacturer also backs wind protection up to 130 mph and algae resistance for 10–15 years. On the labor side, we provide a 10-year workmanship warranty, and the upgraded manufacturer warranty can extend workmanship coverage to 25 years, backed directly by the factory.
Does the warranty cover damage from Rutledge’s humidity, storms, or high winds?
Yes. The material warranty specifically includes wind damage up to 130 mph when the roof is installed to the manufacturer’s high-wind specifications, which we follow on every job. Algae discoloration—common in humid Georgia summers—is covered for 10–15 years. Hail and tornado damage fall under your homeowner’s insurance, but any resulting material defects or installation failures are fully warrantied by us or the manufacturer, so you’re protected on both fronts.
Are your roofing warranties transferable if I sell my home?
Absolutely. All of our manufacturer warranties are 100 % transferable once within the first 10 years at no cost. This means the next homeowner in Rutledge enjoys the same robust protection, which can be a powerful selling point. Our workmanship warranty is also transferable; we simply need written notice within 60 days of the home’s closing to register the new owner.
What maintenance must I perform to keep the warranty valid?
The warranty is designed to be homeowner-friendly. You only need to: (1) keep gutters clear, (2) trim back overhanging tree limbs, (3) have any roof penetrations (like satellite dishes) installed by a licensed professional, and (4) schedule an inspection after severe storms. No annual service contract is required, but we recommend a free inspection every 2–3 years—something we provide for our customers in Rutledge.
How do I file a warranty claim, and how long does it take?
Call our dedicated warranty line or submit a claim form on our website. We respond within 24 hours, schedule an inspection within 3 business days, and document any issues for the manufacturer, if applicable. Most workmanship-related repairs are completed within a week. Manufacturer claims typically take 7–14 days for approval and another 3–5 days for material delivery and installation. Throughout the process we handle all paperwork, photos, and communication so you don’t have to chase down multiple parties.