Manufacturer Warranties
Manufacturer Warranties | Metal Roofing | Roofing | Rutledge
When you choose HEP for your Rutledge home or business, you get more than rugged good looks—you receive the confidence that comes with industry-leading manufacturer warranties. Our certified installers follow every specification to the letter, so your new metal roofing meets or exceeds the standards set by top U.S. producers. That means decades of weather-tight protection, energy savings thanks to high-reflectivity coatings, and the peace of mind that any factory-covered issue will be resolved quickly and at no extra cost.
From hailstorms to sizzling summer sun, Rutledge puts a roof through its paces. HEP partners with trusted brands that back their panels, fasteners, and finishes with transferable warranties of up to 50 years. We handle all the paperwork, register your warranty, and remain your single point of contact should a claim ever arise—letting you enjoy the strength, style, and long-term value that only metal roofing can deliver.
FAQs
What is a manufacturer warranty for metal roofing?
A manufacturer warranty is a written guarantee from the metal panel or shingle producer that the roofing materials will perform as advertised for a specified period. It typically covers issues such as premature paint fade, excessive chalking, cracking, or corrosion that result from defects in the raw metal or factory-applied finishes, rather than problems caused by installation or external damage.
How long do metal roofing manufacturer warranties typically last in Rutledge?
Most leading metal roofing manufacturers offer paint and finish warranties of 25–40 years, with some premium lines extending coverage up to 50 years. Substrate (base metal) warranties often provide separate protection against rust-through for 20–45 years. The actual term depends on the metal alloy, coating system, and the brand you select for your Rutledge property.
What does a standard metal roof manufacturer warranty cover?
Standard coverage focuses on the integrity of the metal and factory finish. Common protections include: • Color retention—limits on fading, chalking, or discoloration beyond specific Delta E values. • Film adhesion—the paint will not peel, blister, or flake under normal conditions. • Corrosion resistance—galvanized or Galvalume® panels won’t perforate from rust within the warranty period. Coverage does NOT usually include labor, fasteners, underlayment, accessories, or damage from improper installation, severe storms, foot traffic, or lack of maintenance.
Is a manufacturer warranty transferable if I sell my home in Rutledge?
Many metal roofing manufacturers allow a one-time transfer to the next homeowner, provided the transfer is registered (often within 30–60 days of closing) and any required fee is paid. Transferability preserves the warranty’s remaining term but may reduce the coverage length—for example, a 40-year paint warranty might drop to 25 years after transfer. Always review the specific transfer clause in your warranty paperwork.
What can void my metal roofing manufacturer warranty?
Common warranty-voiding actions include: • Improper installation methods, such as using non-approved fasteners or cutting panels with abrasive blades. • Contact with dissimilar metals (copper pipes, treated lumber, etc.) that cause galvanic corrosion. • Failure to remove debris or clean the roof, leading to standing water or chemicals that damage the finish. • Aftermarket coatings or field painting not authorized by the manufacturer. • Structural changes that alter panel slope or drainage without the manufacturer’s consent.
How do I file a claim under my metal roofing manufacturer warranty?
1. Review your warranty document to confirm the issue is covered. 2. Gather proof of purchase, installation date, and detailed photos of the defect. 3. Notify the manufacturer in writing—most require claims within 30 days of discovering the problem. 4. Cooperate with the manufacturer’s inspection; they may send a representative or request panel samples. 5. If approved, the manufacturer will typically supply replacement panels or paint, or reimburse material costs per the prorated schedule. Labor costs are rarely covered unless you purchased an enhanced warranty option.