- HEP Roofing
- Major Storm Damage

Major Storm Damage
Major Storm Damage | Roof Repair | Roofing
When hail, high winds, or falling limbs leave your shingles scattered and your attic exposed, you don’t have time to hunt for half-measures—you need a crew that treats your home like their own. HEP’s major storm damage specialists arrive fast, document every dent for your insurance claim, and secure the structure before the next cloud rolls in. From emergency tarping to meticulous leak tracing, our certified pros combine decades of regional experience with premium materials designed to withstand East Tennessee’s toughest weather.
Once the skies clear, we move seamlessly from triage to long-term roof repair, restoring strength, beauty, and peace of mind in one streamlined project. You’ll get transparent pricing, constant communication, and a workmanship guarantee that outlasts the storm season. Trust HEP to lift the worry off your shoulders—so you can get back to enjoying the home you love, no matter what Mother Nature throws your way.
FAQs
How can I tell if my roof has storm damage?
Signs of storm damage can be obvious—such as missing shingles, torn flashing, or visible holes—but many issues are subtle. Look for dented or creased shingles, granules collecting in gutters, water stains on ceilings or attic decking, and bent metal around chimneys or vents. After hail or high-wind events, it’s best to have a professional inspection; trained eyes can spot hidden or developing leaks that may not appear until months later.
What should I do immediately after a storm damages my roof?
First, ensure everyone’s safety—stay clear of downed power lines and avoid climbing onto a wet or unstable roof. Document visible damage with photos or video from the ground. Next, call a reputable roofing contractor for an emergency inspection and temporary tarping to prevent further water intrusion. Contact your homeowner’s insurance company to start a claim and share the documentation you gathered. Acting quickly limits secondary damage and speeds up both repairs and insurance processing.
Will my homeowner’s insurance cover storm-related roof repairs?
Most standard homeowner’s policies cover sudden and accidental damage from wind, hail, lightning, or fallen trees. Coverage typically includes material and labor to return your roof to its pre-loss condition, minus your deductible. Exclusions can apply if the roof was already in poor shape, or if damage resulted from flooding. Always review your specific policy and cooperate with the adjuster’s inspection. A qualified roofing contractor can provide a detailed estimate and photos to help substantiate your claim.
How quickly can you respond and secure my roof after a storm?
We offer 24/7 emergency response for storm events. In most cases, a crew can be onsite within a few hours to inspect, document the damage, and install temporary tarps or shrink-wrap systems. These measures keep rain and debris out until permanent repairs are scheduled. Fast action minimizes interior water damage, mold growth, and structural deterioration, saving you time and money in the long run.
Can a damaged roof be repaired, or do I need a full replacement?
It depends on the extent, location, and age of the damage. Isolated issues—such as a handful of missing shingles or a puncture from a limb—can often be repaired. However, widespread granule loss, multiple leaks, or compromised decking may warrant a full replacement. Our technicians perform a thorough assessment, including attic and moisture checks, then present repair vs. replacement options with transparent pricing so you can make an informed decision.
How long does storm-damage roof repair take, and what does the process involve?
Emergency tarping is completed the same day. Permanent repairs typically follow these steps: 1) detailed inspection and written estimate; 2) insurance approval (if applicable); 3) scheduling of materials and crew; 4) repair or replacement work; and 5) final cleanup and quality check. Minor repairs can be finished in a few hours, while full replacements may take one to three days depending on roof size, complexity, and weather. We keep you updated at every stage and leave your property clean and protected when the job is done.