Licensed Crews
Licensed Crews | Roofing Done Right | Roofing | Rockwood
When the winds roll off Watts Bar Lake and the Tennessee sun beats down, homeowners in Rockwood trust HEP’s licensed crews to protect what matters most. Our seasoned roofers bring decades of hands-on know-how to every shingle, flashing, and ridge vent, pairing meticulous craftsmanship with premium materials built for Appalachian weather. From weekend leak repairs to full-scale replacements, we show up on time, clean up thoroughly, and keep you informed at every step—because “good enough” is never good enough.
That commitment is why neighbors talk about roofing done right when they talk about HEP. We back every project with iron-clad warranties, strict safety protocols, and honest, hometown pricing. Schedule a free inspection today, and see why the Rockwood skyline looks a lot better under roofs we’ve installed.
FAQs
Are your roofing crews in Rockwood fully licensed and insured?
Yes. Every crew member holds the required Ontario Working-at-Heights certification and our company is fully licensed to operate in Rockwood and throughout Wellington County. We also carry $5 million in liability insurance and are in good standing with WSIB. Copies of certificates are available upon request, so you can be confident your project is protected from start to finish.
What roofing materials do you install and recommend for homes in Rockwood?
We install architectural asphalt shingles, standing-seam metal, cedar shakes, synthetic slate and flat-roof membranes (TPO/EPDM). Because Rockwood experiences rapid freeze-thaw cycles and high UV in summer, we often recommend Class 4 impact-rated asphalt shingles or 24-gauge steel panels with a Kynar paint finish—they offer superior wind resistance and colour stability. During your consultation we’ll present samples, discuss lifespan, maintenance needs and budget to help you choose the best system for your home.
How do you make sure the roof is "done right" the first time?
Our process begins with a detailed attic and exterior inspection to spot ventilation issues, hidden rot or code violations. Next, a dedicated project manager reviews the scope with you and the crew before any shingles come off. We use only CSA-approved materials, install full ice-and-water shield 3 ft past the heated wall, and follow the manufacturer’s nailing pattern with pneumatic guns calibrated daily. A 20-point final quality checklist—covering flashing, fastener counts and clean-up—is signed by the crew lead and project manager before we consider the job complete.
What kind of warranty do you provide on new roofs?
You receive two layers of protection: (1) a manufacturer’s limited lifetime warranty on shingles or panels, which covers defects in the product, and (2) our own 10-year workmanship warranty that guarantees the roof was installed to spec. If a leak occurs due to our installation within that period, we will repair it at no cost, including materials and labour. All warranty documents are registered with the manufacturer in your name for full transferability if you sell your home.
How long does a typical roof replacement take in Rockwood?
Most single-family homes (2,000–3,000 sq ft) take 1–2 days from teardown to final magnetic sweep. Larger or more complex roofs—those with multiple valleys, dormers or skylights—may take up to 3–4 days. We schedule work around Rockwood’s municipal noise bylaws (7 a.m.–7 p.m.) and monitor Environment Canada forecasts; if severe weather is predicted, we install temporary waterproof coverings to keep your home dry.
How do I request a quote and what will it include?
You can call us, fill out the online form or visit our Rockwood office to book a free, no-obligation inspection. Within 24 hours you’ll receive a written estimate that details: • labour and material costs broken down by line item • the specific underlayment, flashing and ventilation products we’ll use • start and completion dates • permit fees (if required) and disposal charges • workmanship and manufacturer warranty information We’ll review the quote with you, answer any questions and leave the decision entirely in your hands—no high-pressure sales tactics.