Warranty-backed Materials
Warranty-backed Materials | Roof Repair | Roofing | Rockwood
When storm-season squalls or years of Tennessee sun leave shingles curling and leaks creeping in, HEP answers Rockwood homeowners with roof repair backed by industry-leading warranties. Our licensed crews arrive on schedule, inspect every flashing and valley, and replace damaged components with premium materials that carry the same long-term protection we’ve staked our reputation on for decades. From the first nail to the final cleanup, you’ll see why your neighbors turn to HEP when they need craftsmanship that lasts.
Whether you’re chasing down a single troublesome drip or planning a full restoration after hail, we keep the process clear and stress-free—transparent estimates, constant communication, and flexible financing are all part of the package. Reach out today, and let HEP’s warranty-backed roofing team restore total confidence in the roof over your Rockwood home.
FAQs
What does your warranty-backed roofing materials guarantee cover?
Our warranties protect you on two levels: the manufacturer’s material warranty and our own workmanship warranty. The material warranty covers premature failure such as cracking, granule loss, blistering, or corrosion that results from manufacturing defects. Our workmanship warranty covers installation-related issues—leaks, loose flashing, blow-offs, or improper fastening—that could arise from the labor side of the project. Together, you are safeguarded against both material defects and installation errors for the full warranty term.
How long is the warranty on roof repairs and materials in Rockwood?
Most of the products we install come with a 30- to 50-year limited lifetime manufacturer warranty. On top of that, we include a 10-year transferrable workmanship warranty on all repair or replacement work. This means that for at least 10 years you are fully covered for labor, and for three to five decades you are protected against material defects, depending on the product you choose.
Are warranty-backed repairs more expensive than standard repairs?
Not necessarily. Because we buy directly from certified suppliers, the cost difference between warrantied and non-warrantied materials is minimal—often a few percent of the total project. What you gain is substantial long-term protection and the peace of mind that any covered failure will be fixed at no additional cost. Over the life of the roof, a warranty-backed repair almost always proves more economical than paying out of pocket for future issues.
What types of roofing materials do you offer that include warranties?
We carry high-performance asphalt architectural shingles, standing-seam metal panels, SBS-modified torch-on membranes, and EPDM rubber for low-slope sections. Each product line is sourced from top manufacturers such as GAF, Owens Corning, and Vicwest, all of which provide robust warranties ranging from 30 years to lifetime coverage. We will discuss the warranty specifics for each option during your estimate so you can choose the best fit for your Rockwood home or business.
How do I file a warranty claim if I notice a problem after my roof repair?
Simply call our Rockwood office or submit a service request through our website. We will schedule an on-site inspection within 48 hours. If the problem is related to workmanship, we handle the repair immediately at no cost to you. If it’s a material defect, we document the issue, file the paperwork with the manufacturer, and coordinate the replacement materials and labor. You don’t have to communicate with the manufacturers directly—we take care of the entire process.
Can the warranty be transferred to a new homeowner if I sell my property?
Yes. Both our workmanship warranty and the manufacturer’s material warranty are fully transferrable within the specified time frame (usually once within the first 10 years). To transfer, the original owner simply fills out a short form online or contacts our office. This added value can make your Rockwood property more attractive to potential buyers because they inherit the same roof protection you enjoy today.