- HEP Roofing
- Lifetime Workmanship Warranties

Lifetime Workmanship Warranties
Lifetime Workmanship Warranties | Roofing | Robbins
When you choose HEP for your Robbins home, you’re not just getting a new roof—you’re securing the peace of mind that comes with our industry-leading Lifetime Workmanship Warranty. Every shingle, flashing, and nail is installed by seasoned craftsmen who treat each project like it’s their own house, guaranteeing your investment stays weather-tight and beautiful for decades. If a workmanship-related issue ever surfaces, we return promptly to make it right—no fine print, no hassles, just true accountability.
Homeowners across Robbins trust our team because we combine meticulous attention to detail with transparent communication and fair pricing. From the first inspection to the final walkthrough, we explain every step so you feel confident in both the materials and the workmanship protecting your family. Discover why HEP is the easy choice for roofing projects that last a lifetime—and why our neighbors keep referring us to theirs.
FAQs
What does a lifetime workmanship warranty cover on my new roof in Robbins?
Our lifetime workmanship warranty guarantees that all labor associated with the installation of your roofing system—flashing, underlayment, shingle placement, ventilation components, and accessory fastening—has been performed to industry-leading standards. If any leak, fastening failure, or related issue arises because of our installation practices, we will repair the problem at no cost to you for as long as you own your Robbins home.
How long is “lifetime” in your roofing workmanship warranty?
“Lifetime” refers to the entire period you, the original property owner, continue to own and occupy the home or building on which we installed the roof. Unlike limited warranties that expire after 10 or 20 years, our workmanship protection remains in force for as long as you remain the legal owner of the property in Robbins.
Does the lifetime workmanship warranty transfer to the next homeowner if I sell my Robbins property?
Yes. We allow a one-time free transfer within 10 years of the original installation date. Simply notify us in writing within 60 days of closing, and the new homeowner will receive the same workmanship protection for the remainder of the original 10-year period. After that point, the warranty converts to a prorated 15-year coverage plan.
What is NOT covered under the lifetime workmanship warranty?
Our warranty does not cover issues unrelated to our labor, such as manufacturer defects in shingles or accessories, storm damage (hail, wind, fallen tree limbs), structural movement of the building, or any modification by another contractor after installation. Those concerns may be eligible under your material warranty or homeowners insurance.
How do I file a claim if I believe there is a workmanship issue with my roof?
Call our Robbins service line at (###) ###-#### or submit a claim form on our website within 14 days of noticing the problem. We will schedule a free on-site inspection within 3 business days. If the issue is confirmed as a workmanship defect, we’ll perform repairs—usually within one week—and provide a written report for your records.
How does your lifetime workmanship warranty interact with the manufacturer’s material warranty?
Think of the warranties as complementary layers of protection. The manufacturer’s warranty covers the roofing materials against factory defects (often 25–50 years), while our lifetime workmanship warranty covers the labor used to install those materials. If a shingle fails due to a factory flaw, the manufacturer supplies replacement product; if improper installation caused the failure, we supply labor and related materials at no charge.