Certified Inspectors
Certified Inspectors | Storm Damage Restoration | Roofing | Robbins
When fierce Tennessee weather rolls through Robbins, HEP’s team of certified roofing inspectors is ready to respond. Our local experts arrive fast, documenting every shingle, seam, and flashing issue so you have clear proof for insurance claims. We combine decades of roofing know-how with cutting-edge drone technology to spot hidden leaks and structural weaknesses that can turn minor issues into costly headaches. From emergency tarping to full roof replacement, we make sure your home is protected and your peace of mind restored.
Choose HEP for dependable storm damage restoration backed by honest communication, upfront pricing, and workmanship warranties that stand tall against the next downpour. We coordinate directly with adjusters, keep job sites spotless, and treat your property as if it were our own—because in Robbins, neighbors look out for neighbors. Reach out today and let HEP’s certified inspectors turn storm chaos into a smooth, stress-free recovery.
FAQs
What makes your inspectors “certified” and why is that important?
Our inspectors hold certifications from leading industry bodies such as the International Association of Certified Home Inspectors (InterNACHI) and the Institute of Roofing & Waterproofing. They complete ongoing training on shingle, metal, and flat-roof systems, wind-uplift testing, and hail-impact assessment. For homeowners in Robbins, a certified inspector means you receive an unbiased, code-compliant evaluation that your insurer and local building department will recognize.
How soon after a storm can you inspect my roof in Robbins?
We maintain on-call crews during storm season and can usually be on-site within 24 hours of your call—often the same day if you contact us before noon. Rapid response allows us to document fresh damage for insurance purposes and install temporary protection before leaks cause interior problems.
What visible signs of storm damage should I look for before calling you?
Common indicators include missing or curled shingles, dented metal vents, granule loss exposing fiberglass mats, bruised or cracked asphalt shingles, lifted flashing around chimneys, and water stains in the attic. After hail, check gutters and downspouts for dents; after high winds, look for debris on the lawn that matches your roofing material. If you see any of these—or if neighboring homes have damage—schedule an inspection even if your roof looks okay from the ground.
Do you handle insurance claims, and what is the process?
Yes. After our certified inspection, we generate a photographic report with Xactimate-formatted estimates that meet insurer requirements. We’ll meet your adjuster on-site, compare findings, and advocate for all code-required repairs (under Illinois HB 1896). Once the claim is approved, we coordinate scheduling and bill your insurance company directly for covered work, with you responsible only for the deductible.
How long does a typical storm-damage roof restoration take from start to finish?
The inspection and claim submission phase usually takes 2–5 days. Insurance approval averages 7–14 days, depending on the carrier and storm severity. Once materials arrive, most asphalt-shingle roofs in Robbins can be fully replaced in 1–2 days; metal or complex roofs may take 3–4 days. Overall, expect 2–4 weeks from the initial inspection to final cleanup, weather permitting.
Do you provide emergency tarping or temporary repairs?
Absolutely. If the roof is actively leaking or shingles are missing, we offer 24/7 emergency tarping across Robbins and surrounding Moore County communities. Our crew installs reinforced, code-compliant tarps and can complete minor temporary repairs such as re-securing flashing or sealing punctures. These measures mitigate further damage until full restoration is scheduled and are often reimbursable by insurance.