Storm Damage
Storm Damage | Roof Repair | Roofing | Robbins
When wind, hail, and pounding rain tear through Robbins, even a small puncture can turn into a major leak overnight. HEP’s storm-damage team is on call 24/7, arriving fast with tarps, moisture meters, and the know-how to stop water in its tracks. Our certified roofers document every shingle and flashing issue for your insurance claim, then walk you through the options—whether that means a simple patch, partial replacement, or a full-scale roof rebuild made to outlast the next storm.
We use premium, impact-rated materials, back our craftsmanship with strong warranties, and leave every jobsite cleaner than we found it. From the first free inspection to the final handshake, communication is clear, pricing is transparent, and your peace of mind is the priority. Don’t wait for the drip to become a deluge—schedule your roof repair with HEP today and keep your Robbins home safe and dry.
FAQs
What should I do immediately after a storm hits my roof in Robbins?
First, make sure everyone in the home is safe and avoid going onto the roof yourself—it can be slippery and unstable. If you can do so safely, take photos of any visible damage from the ground. Then call our local storm-damage response line. We can usually have a certified inspector on-site the same day to perform a thorough assessment and install emergency tarps if necessary to prevent further water intrusion.
How can I tell if my roof has storm damage even if I don't see leaks?
Storm damage is not always obvious from the ground. Hail can bruise shingles, wind can lift or crease them, and flying debris can puncture the roof surface. Signs you may notice indoors include new water stains on ceilings or walls, damp attic insulation, or granules collecting in gutters and downspouts. A professional inspection is the safest way to identify hidden problems before they lead to costly interior damage.
Will my homeowner's insurance cover the cost of storm-related roof repairs?
Most homeowner policies in North Carolina will cover sudden and accidental damage caused by hail, wind, or falling debris, minus your deductible. However, coverage can vary by policy and insurer. After our free inspection, we document the damage with photos and a written report you can submit to your insurance company. If the damage meets your policy’s criteria, the carrier typically pays for repair or full replacement.
How quickly can your team respond to emergency roof repairs in Robbins?
We maintain a 24/7 storm-response crew specifically for urgent situations. In most cases we can arrive within 2–4 hours of your call, depending on weather and road conditions. Our first priority is to secure the roof with tarps or shrink-wrap to stop active leaks, then we schedule permanent repairs or replacement once the weather clears and your insurance adjuster has had a chance to inspect.
Do you help with the insurance claim process?
Yes. We guide you through each step—filing the initial claim, meeting with the adjuster on-site to point out damage, and providing all required documentation, including photos, measurements, and a detailed estimate using Xactimate (the same software most insurers use). This ensures you receive a fair settlement for all covered repairs or replacement items.
Can you match my existing shingles when you repair only the damaged sections?
We stock and special-order dozens of shingle colors and profiles commonly used in Robbins and the surrounding Moore County area. During the inspection we take a shingle sample to match against current manufacturer offerings. If an exact match is unavailable, we’ll discuss options such as partial replacement in a less-visible area or a full slope replacement so the repaired section blends seamlessly with the rest of your roof.